Host

Overview
The Host is the first point of contact for our guests, responsible for creating a warm and welcoming atmosphere, efficiently managing seating and reservations, and ensuring a smooth start to every dining experience. This role requires excellent communication, organizational, and problem-solving skills to support the entire front-of-house team. Prior experience in food service, hospitality, or restaurant settings is preferred.

Duties

• Greeting guests warmly and professionally as they arrive.
• Manage reservations, waitlists, and provide accurate wait times.
• Escort guests to their tables, provide menus, and introduce them to their server.
• Handle guest inquiries and address any immediate concerns or complaints.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Providing guests with menus and answering any initial questions.
• Engaging with guests to ensure they're happy with food and service.
• Answering phone calls, taking verbal reservations and answering questions.
• A knowledge of the menu.
• Communicate effectively with servers, bussers, and kitchen staff about guest needs and table statuses.
• Assist fellow team members during busy periods with tasks such as setting tables or running food.
• Providing great customer service.

Requirements

• Excellent customer service and interpersonal skills.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Strong verbal communication skills.
• Ability to multitask and work effectively under pressure.
• Calm and pleasant demeanor.
• Proficiency with table management systems or reservation software.
• Physical stamina to stand and move around for extended periods.
• Able to safely lift and easily maneuver trays of food when necessary.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.

This position offers an opportunity to be part of a dynamic team dedicated to providing outstanding hospitality. We value professionalism, enthusiasm, and a passion for guest service.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Education:

• High school or equivalent (Required)

Experience:

• Hospitality: 1 year (Preferred)

Ability to Commute:

• Riverview, FL 33578 (Preferred)

Work Location: In person