Host

Job Summary
We are seeking an energetic and personable Host to be the welcoming face of our establishment. As a Host, you will create a warm and inviting atmosphere for guests from the moment they arrive, ensuring their experience begins on a positive note. Your enthusiasm, excellent communication skills, and attention to detail will set the tone for a memorable visit. This role offers an exciting opportunity to engage with diverse guests, coordinate seating arrangements, and support our team in delivering exceptional hospitality service.

Responsibilities

• Greet guests promptly with a friendly and enthusiastic attitude, making them feel valued and comfortable from the moment they walk in.
• Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS or Micros POS to optimize flow and minimize wait times.
• Answer incoming phone calls professionally, providing information about the restaurant, wait times, and reservation details while maintaining excellent phone etiquette.
• Coordinate with servers and kitchen staff to ensure smooth seating transitions and timely service.
• Maintain cleanliness and organization of the host station, lobby area, and waiting zones to uphold a welcoming environment.
• Assist with guest inquiries, special requests, and accommodate seating preferences whenever possible to enhance guest satisfaction.
• Support guest relations by addressing concerns promptly and courteously, ensuring every visitor feels appreciated and cared for.

Requirements

• Previous host/hostess experience or food service background preferred; strong customer service skills are essential.
• Experience working in restaurants or hospitality environments is highly desirable.
• Excellent communication skills with a friendly demeanor; able to handle multiple tasks efficiently.
• Familiarity with POS systems such as Aloha POS or Micros POS; hotel experience is a plus.
• Knowledge of guest services, serving protocols, and hospitality standards to deliver exceptional guest experiences.
• Ability to manage phone inquiries professionally while demonstrating strong phone etiquette.
• Strong organizational skills with attention to detail; able to work well under pressure during busy periods.
• A positive attitude, team-oriented mindset, and genuine enthusiasm for creating memorable guest interactions. Join us in delivering outstanding hospitality by providing exceptional guest experiences! We value energetic individuals who thrive in dynamic environments and are passionate about making every visitor feel welcome. This paid position offers an engaging work environment where your communication skills and hospitality expertise will shine!

Job Type: Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person