Host at The Palms

Job Overview
Join our super-seasoned team as a Host at The Palms Supper Club, where your energy and hospitality skills will create memorable experiences for our guests from the moment they walk through the door. As the welcoming face of our establishment, you will be responsible for managing reservations, greeting guests with enthusiasm, and ensuring smooth seating arrangements. Your positive attitude and excellent communication skills will set the tone for an exceptional dining or hotel experience. This paid position offers a dynamic environment where your friendly demeanor and organizational talents will shine, making every guest feel valued and appreciated.

Duties

• Greet guests warmly upon arrival, providing a friendly and professional first impression
• Manage reservations efficiently using Open Table
• Coordinate with servers and kitchen staff to ensure timely seating and guest satisfaction
• Maintain a clean and organized host stand, including managing waitlists and guest flow
• Answer phone inquiries with courteous phone etiquette, providing accurate information about wait times and services
• Assist guests with special requests or accommodations to enhance their experience
• Support guest relations by addressing concerns promptly and professionally, ensuring positive interactions throughout their visit

Qualifications

• Previous experience as a host or hostess in a restaurant or hospitality setting is preferred
• Strong communication skills with the ability to engage confidently with diverse guests
• Familiarity with food service operations and restaurant POS systems such as Open Table and Toast POS
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism
• Knowledge of hospitality standards, including serving etiquette and phone etiquette
• A friendly demeanor combined with strong organizational skills to manage reservations and guest flow effectively

Join us at The Palms where your enthusiasm fuels unforgettable guest experiences! We are dedicated to fostering a comfy, welcoming atmosphere that celebrates exceptional service. This is more than just a job — it’s an opportunity to grow within a passionate team committed to hospitality excellence.

Pay: $14.00 - $16.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person