Host/Director of First Impressions

Job Summary
We are seeking an energetic and welcoming Host/Director of First Impressions to be the face of our organization. In this vital role, you will create a positive and professional environment by greeting visitors, managing front desk operations, and ensuring seamless communication across all restaurant functions. Your enthusiasm and organizational skills will set the tone for a productive day, making every guest feel valued and supported from the moment they arrive. This paid position offers an exciting opportunity to showcase your customer service expertise while contributing to a dynamic team environment.

Responsibilities

• Warmly greet guests upon arrival, providing exceptional customer service and ensuring a positive first impression
• Maintain a tidy and organized front desk area
• Support office management tasks such as calendar management, appointment scheduling, and coordinating meetings
• Assist with clerical duties including proofreading documents, maintaining records, and updating databases using Microsoft Office, Google Workspace, Facebook and QuickBooks
• Manage reservations and accurately track table availability
• Coordinate seating to maintain steady service flow
• Communicate effectively with servers and management regarding timing and guest needs
• Handle guest inquiries and special requests with composure
• Requirements
• Professional appearance and demeanor
• Proven experience in front desk operations or office management roles with strong organizational skills
• Excellent phone etiquette with experience managing multi-line phone systems in a professional setting
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar), QuickBooks, and data entry skills
• Strong clerical experience with attention to detail in proofreading and filing systems
• Exceptional customer service skills with a friendly demeanor and professional attitude
• Ability to manage time efficiently while juggling multiple responsibilities in a fast-paced environment
• Join us in creating a welcoming atmosphere where every visitor feels appreciated! This role is perfect for motivated individuals who thrive on organization, enjoy engaging with people, and are eager to contribute their administrative talents to a vibrant team. All positions are paid roles committed to fostering growth and excellence within our organization.

Pay: $17.00 - $20.00 per hour

Work Location: In person