We are seeking a well-presented, courteous, and customer-focused Hostess to join our team at a renowned French café and restaurant chain in Qatar. As the first point of contact for our guests, the Hostess plays a key role in delivering a warm and welcoming dining experience.
Key Responsibilities:
- Greet guests warmly and professionally as they arrive
- Manage reservations and maintain an organized seating chart
- Escort guests to their tables and ensure a smooth seating process
- Provide menus and introduce the concept of the restaurant to new guests
- Coordinate with the service and kitchen team to manage table availability and wait times
- Answer phone calls, respond to inquiries, and assist with take-away orders or bookings
- Maintain cleanliness and presentation of the front-of-house/reception area
- Handle guest complaints or concerns professionally and escalate when necessary
- Support daily operations and contribute to a positive team environment.
Requirement:
- Previous experience as a Hostess or in a customer-facing role in the F&B / hospitality industry (experience in premium or French concept restaurants is a plus)
- Excellent communication and interpersonal skills
- Presentable, professional appearance and confident demeanor
- Ability to handle guest requests and manage reservations efficiently
- Fluent in English (Arabic or French is a plus)
- Willingness to work flexible shifts, including weekends and holidays
- Local hiring only – Must be currently residing in Qatar
- Transferable visa with NOC is mandatory
- Valid Health Certificate required
- Immediate joiners preferred
Job Type: Full-time
Application Question(s):
- We will fill this position on urgent basis, can you join immediately.
Experience:
- Hostess in premium cafe, Restaurant and Hotels: 1 year (Required)
License/Certification:
- Health Certificate / Food Handler Certificate (Required)