Hostess Cashier

Job Summary
We are seeking a dynamic and enthusiastic Host/Server to join our team in providing exceptional dining experiences for our guests. The ideal candidate will possess a passion for hospitality and a commitment to delivering outstanding customer service. This role involves both hosting and serving responsibilities, ensuring that every guest feels welcomed and well taken care of throughout their visit.

Duties

• Greet guests warmly upon arrival and manage seating arrangements to optimize flow and comfort.
• Take food and beverage orders accurately, utilizing POS systems such as Aloha POS or Micros POS.
• Serve food and drinks promptly while maintaining a high standard of presentation.
• Provide detailed menu information, including daily specials, to enhance the dining experience.
• Address guest inquiries and concerns with professionalism, ensuring satisfaction at all times.
• Collaborate with kitchen staff to ensure timely delivery of orders and maintain communication during busy periods.
• Maintain cleanliness and organization of the dining area, including resetting tables for incoming guests.
• Assist in training new staff members on service standards and restaurant protocols.

Requirements

• Previous experience as a host/host or server in a restaurant setting is preferred.
• Strong customer service skills with a focus on guest relations and satisfaction.
• Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.
• Familiarity with food service operations, including serving techniques and hospitality best practices.
• Experience with POS systems (Aloha POS or Micros POS) is a plus.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A positive attitude, strong work ethic, and willingness to collaborate as part of a team are essential.
• Previous hotel experience or guest services background is advantageous but not required. Join us in creating memorable experiences for our guests while working in a supportive team environment!

Job Type: Full-time

Benefits:

• Flexible schedule

Work Location: In person