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Welcome and greet guests warmly upon arrival, providing a seamless and refined first impression.
Manage reservations, guest lists, and seating arrangements in line with restaurant standards.
Communicate wait times and accommodate special requests efficiently and courteously.
Escort guests to their tables, ensuring comfort and satisfaction throughout the dining journey.
Coordinate with service and kitchen teams to ensure smooth table turnover and guest flow.
Maintain an organized and elegant reception area reflecting the brand s premium image.
Handle guest inquiries, complaints, or feedback professionally and effectively.
Monitor and update booking systems, ensuring accuracy and timely information flow.
Assist in the setup and breakdown of the front-of-house area before and after service.
Uphold Atlantis The Royal s values of excellence, warmth, and attention to detail.
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