Hostess / Receptionist (Cafe in Riyadh)

Position: Hostess / Receptionist

Salary: SAR 3,500 with FREE shared room, transport, and 1 duty meal.

Location: Riyadh, Saudi Arabia

Role Brief: The Hostess / Receptionist is the first and last impression of our luxury café — a brand ambassador whose presence sets the tone for the entire guest experience. Stationed at the entrance, this role is responsible for receiving guests with genuine warmth, managing reservations with precision, and ensuring the seamless orchestration of table flow throughout service. Beyond a welcoming smile, the ideal candidate brings composure, cultural sensitivity, and impeccable personal presentation to every interaction. In the refined hospitality landscape of Riyadh, this position demands a professional who understands the art of making every guest feel anticipated, valued, and at ease from the very first moment.

Roles & Responsibilities:

• Welcome all arriving guests with a warm, professional greeting, escorting them to their table personally, presenting menus, and ensuring they are comfortably settled before introducing the service team.
• Manage the reservation system with accuracy and efficiency, confirming bookings in advance, updating guest records, accommodating special requests such as occasion setups or dietary requirements, and maintaining a well-organised waitlist during peak hours.
• Coordinate table allocation and floor seating in real time with the service team, optimising occupancy while ensuring guests are never made to feel rushed or overlooked during busy service periods.
• Handle all incoming communications professionally, including telephone enquiries, reservation requests, and guest feedback, responding promptly and representing the café’s brand voice in every exchange.
• Maintain the reception and entrance area to the highest standards of cleanliness and presentation at all times, ensuring the first impression of the café is consistently immaculate and inviting.
• Assist in the management of guest departures by ensuring a warm farewell, gathering brief feedback where appropriate, and flagging any guest concerns to the manager on duty for immediate follow-up.
• Support the wider front-of-house team during service by relaying guest information — including VIP status, dietary needs, and celebration occasions — ensuring personalised service is delivered seamlessly across all touchpoints.

Basic Qualifications:

• Excellent verbal communication skills is required, with a confident, polished, and culturally aware manner suited to hosting a diverse, discerning clientele in Riyadh.
• Highly presentable and stylish

Job Type: Full-time

Pay: From AED3,500.00 per month

Application Question(s):

• In which city and country are you currently located?
• From which country are you? Nationality)
• How old are you?
• What is your height? (in cm)
• Are you aware that this recruitment is for Riyadh, Saudi Arabia? Yes or No?
• If you are hired for this role, after how many day before you can join our company?
• IMPORTANT: For faster processing of your application, please make sure that you have a photo in your CV here.

Work Location: In person