Host/Hostess

Mia’s Bakery is looking for a friendly, polished, and highly organized Hostess to manage guest flow and set the tone for excellent customer service. This is a fast-paced, front-facing role—you’ll be the first impression for every customer who walks through our doors.

We do not accept reservations, so managing the waitlist and seating flow is key. This isn’t a “stand and greet” role — it requires confidence, awareness, and strong communication with both customers and staff.

Responsibilities:

Greet every guest warmly and professionally

Manage waitlists and table turnover without a reservation system

Communicate estimated wait times accurately and calmly

Maintain clear communication with servers, runners, and supervisors

Handle high-traffic weekends and holiday crowds with grace

Keep entrance area clean and organized

Assist with packaging takeout orders and answering phones when needed

Requirements:

Must be composed, articulate, and confident in a busy environment

Excellent verbal communication and people skills

Able to work weekends, holidays, and early shifts as required

Professional appearance and demeanor

Bilingual (English/Spanish) is a plus

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Ability to Commute:

• Manhattan, NY 10128 (Required)

Ability to Relocate:

• Manhattan, NY 10128: Relocate before starting work (Required)

Work Location: In person