Hotel Driver

Our Hotel is currently looking for a Hotel Driver who will be responsible for providing safe, efficient, and courteous transportation services for hotel guests. This role is a vital part of the guest experience, requiring a high degree of professionalism, punctuality, and excellent customer service. The driver serves as a key representative of the hotel's brand, ensuring guests are transported comfortably and receive a welcoming, friendly, and informative service.

Key Duties and Responsibilities:

Guest Transportation

• Safely and punctually transport guests to and from designated locations, such as airports, malls, and beach , using the hotel's vehicle.
• Adhere to all traffic laws, safety regulations, and hotel policies while operating vehicles.
• Plan and follow the most efficient routes, considering traffic and weather conditions, and use GPS and navigation systems effectively.

Customer Service & Guest Relations

• Greet all guests warmly upon arrival and departure, assisting with opening and closing vehicle doors.
• Provide assistance with guest luggage, including loading, unloading, and securing it properly.
• Offer local knowledge and recommendations about the city, attractions, and hotel services in a friendly and informative manner.
• Maintain a high level of discretion and professionalism, especially when transporting VIP or high-profile guests.
• Address guest inquiries, requests, and concerns promptly and courteously.

Vehicle Maintenance & Safety

• Conduct daily pre- and post-trip vehicle inspections, checking for cleanliness, damage, tire pressure, and fluid levels.
• Ensure the vehicle's interior and exterior are meticulously clean and well-maintained at all times.
• Report any mechanical issues, accidents, or incidents to the supervisor immediately.
• Ensure the vehicle is fueled and ready for use at all times.
• Maintain accurate trip logs, including mileage, passenger count, and fuel consumption.

Hotel and Team Collaboration

• Communicate effectively with the Front Office team to coordinate pick-up and drop-off schedules and to be aware of guest needs.
• Maintain a professional appearance and wear the designated uniform at all times.
• Assist with other reasonable duties as requested by management, which may include light administrative tasks or other guest-facing support.

Qualifications and Requirements:

Experience

• Proven experience as a professional driver, preferably in a hotel or hospitality environment.
• A clean driving record with a valid [Country/State]-issued driver's license for the type of vehicle being operated (e.g., standard, commercial, etc.).

Skills

• Exceptional customer service and communication skills.
• Strong knowledge of local geography, traffic patterns, and alternate routes.
• Excellent time management and organizational skills.
• Ability to remain calm and professional under pressure.
• Physical ability to lift and carry luggage up to [e.g., 50 pounds] and assist guests as needed.

Personal Attributes

• A friendly, polite, and well-presented demeanor.
• Reliable, punctual, and adaptable to a flexible schedule, including weekends and holidays.
• A strong commitment to guest safety and satisfaction.
• Ability to work both independently and as part of a team.

Job Types: Full-time, Permanent, Fresher

Pay: AED1,600.00 - AED1,800.00 per month

Experience:

• Hotel Driver: 1 year (Required)

License/Certification:

• UAE driving license (Required)