Hotel Front Office & Guest Services Staff

Join prestigious 5-star hotels as part of the Front Office and Guest Services team. You will be the first point of contact for guests, ensuring a warm welcome and a seamless stay.

Responsibilities:

• Check-in/check-out guests efficiently.
• Answer guest queries and provide concierge assistance.
• Coordinate with housekeeping and other departments.
• Handle reservations, room allocations, and billing.
• Resolve guest complaints professionally.

Requirements:

• Previous experience in hotel front office or guest services.
• Fluent in English and Arabic
• Proficient in hotel management software (e.g., Opera).
• Excellent interpersonal and problem-solving skills.

Job Type: Full-time

Application Question(s):

• What is your Notice Period ?
• How old are you ?
• Marital Status (Single, Married, Divorced or Widowed) ?
• Which field are you interested in ? (Sales, Marketing or Customer Service - choose one)
• How many years of experience do you have in Hotel Industry ? (Very important to have hotel industry experience)