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Hourly Front Desk Representative - Global Education Office

Richmond, United States

Position Overview
The Global Education Office (GEO) is seeking a highly organized and service-oriented Hourly Front Desk Representative to serve as the first point of contact for students, staff, and visitors. This role is essential to maintaining a welcoming and efficient office environment and plays a key part in supporting GEO’s daily operations and strategic initiatives.

Key responsibilities of the Hourly Front Desk Representative include, but are not limited to:

  • Greet and assist walk-in visitors and manage the department’s main phone line
  • Monitor and respond to inquiries via the primary departmental email account
  • Provide administrative support to the Executive Director of Operations & Communications and the Communications Manager
  • Coordinate conference room scheduling and maintain office supply inventory across GEO departments
  • Assist in organizing meetings and communications for the Vice Provost for Global Initiatives
  • Prepare reports, presentations, and other materials as needed
  • Other duties and tasks as assigned

Required Qualifications:

  • High school diploma or GED
  • Minimum of two years of experience in customer service and office administration
  • Strong written communication and organizational skills
  • Demonstrated ability to work in and to foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences and a commitment to do so as a staff member at VCU
  • Proficiency in Microsoft Office and Google Workspace

Preferred Qualifications:

  • Education: Bachelor's degree
  • Ideal Candidate Profile: The successful candidate will be professional, courteous, and proactive, with a strong ability to multitask and collaborate across teams. A “how can I help?” attitude and a commitment to supporting GEO’s mission are essential.


Position Details:

Department: Global Education Office
Salary Range: $16 - $18 an hour
Employment Type: H1 - Hourly
Restricted Status: No
FTE: .70
Exemption Status: Non-Exempt


Contact Information:

Contact Name: Jessica Abernathy
Contact Email: jereid@vcu.edu

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