House Monitor

Organization:

Founded in 2003, AMI Housing is a California-based nonprofit organization whose mission is to enhance the lives of people with mental illness through housing, employment, and supportive services. To house and support the most vulnerable residents of the Sierra region.

Summary of primary job functions:

The House Monitor plays an essential role at AMI Housing’s Adult Residential Facility (ARF), formally known as a "board and care" facility, located in Auburn, CA. This 15-bed establishment accommodates up to 15 adults who are dealing with significant mental health challenges. House Monitor’s provide direct care support to residents and work in close partnership with the Service Coordinator and external Case Managers to promote successful housing outcomes for the residents. Key responsibilities include supporting residents in various aspects of independent living, such as offering social and emotional support, medication compliance, meal preparation, personal safety, and maintaining a clean-living environment. House Monitor’s are responsible for overseeing resident activities to ensure compliance with program regulations and standards, while also safeguarding the well-being of residents and maintaining the security and cleanliness of the facility. Employees in this role must be compassionate, reliable, committed, and dedicated to the resident and facility.

Examples of essential duties may include, but are not limited to, the following:

SAMSHA defines the essential duties of members of the peer workforce as engaging individuals in collaborative and caring relationships, providing support, sharing lived experiences of recovery, personalize peer support services, supporting the individual's recovery planning, providing linkage to resources, services, and other support and provide information/education about skills related to health, wellness, and recovery.

Duties vary depending on the assignment.

• Assist residents within limits in processing issues and problem-solving
• Assist residents with daily living needs
• Assist residents in daily food preparation, meal planning and serving and clean up. Must have food handler certificate current per policy of the program.
• Dispense and monitor medication and maintain medication log in accordance with the medication policy of the program
• Provide transportation to necessary appointments such as medical, case management-related goals, or running errands
• Conduct facility and grounds inspections weekly to ensure the house is clean and sanitary and residents complete assigned chores. When necessary, perform home management functions such as light housekeeping, laundry, bed making, cleaning and light gardening.
• Submit maintenance requests through the maintenance system to ensure house repairs are recorded.
• Supervise program activities and other programming for residents
• Maintain visitor protocol and follow daily log procedures
• Maintain a comprehensive and accurate written record of events that occur during shifts, as well as thorough incident reports
• Ensure the safety for residents, visitors, and staff and managing emergencies or perform other safety duties as directed to ensure safety, including implementing emergency evacuation protocol
• Support conflict resolution when residents are experiencing interpersonal challenges.
• Listens to residents and peers with careful attention to the content and emotion being communicated while demonstrating genuine acceptance and respect.
• Help individuals manage crises by assisting them with recognizing signs of distress and threats to safety among individuals and in their environments; provide reassurance in times of distress; and assist individuals and treatment teams with creating safe spaces.
• Works together with other colleagues to enhance the provision of services and support. Coordinates efforts with health care providers, family members, and other natural supports to improve the health and wellness of individuals.
• Consult with direct supervisor or supervisor on-duty regarding residents’ personal needs, behavior and service planning
• Ensure facility has needed supplies and track items required such as toiletries and home goods
• Attend staff meetings and trainings as directed
• Answer telephone and route calls or messages to appropriate staff
• Complete paperwork assigned in a timely manner, including all reporting, documentation, record-keeping, and all other duties as assigned.

Skills:

• Demonstrate the ability to have a positive attitude and to work well with different personalities and different cultures.
• Strong desire to help others through the recovery process and provide advocacy and support
• Demonstrates understanding of peers’ experiences and feelings
• Possesses knowledge of Confidentiality, Mandated Reporting, Recovery principles, Housing First Principles, and Tenant Rights and Responsibilities.
• Must multitask with strong attention to detail while working in a fast-paced and sometimes chaotic environment.
• Ability to plan, organize, and prioritize work.
• Data Entry
• Communicate clearly and concisely through telephone, written, and electronic methods. Type/Enter data at a speed necessary to meet job duties.

Ability to:

• Ability to work a varied schedule, including weekends, holidays, and evenings.
• Time management skills and ability to work independently
• Ability to understand and follow state regulated and company guidelines, policies and procedures
• Ability to handle physical aspects of job (stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment).
• The physical ability to move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment
• Make rapid and accurate arithmetic calculations, including addition, subtraction, multiplication, and division.
• Understand the organization and operations of the AMIH and community partners as necessary to assume assigned responsibilities.
• Compile and maintain extensive records and files.
• Operate a variety of office machines/computers and software systems.