Housekeeping Manager

Room Attendant
Nine Orchard

At Nine Orchard, we redefine hospitality through warm, personalized service and an attention to detail that reflects our rich history and sophisticated clientele. As a Room Attendant, you play a vital role in shaping the guest experience through impeccable standards of cleanliness, thoughtful touches, and intuitive service. Your work ensures that every room feels like a welcoming retreat.

Key Responsibilities

• Clean and reset guest rooms according to hotel standards, including changing linens, towels, and replenishing all amenities.
• Sanitize bathrooms thoroughly, including toilets, showers, bathtubs, vanity surfaces, and floors.
• Dust and polish all furniture, fixtures, and surfaces with attention to detail.
• Vacuum, sweep, and mop floors to maintain a pristine environment.
• Ensure all robes, glasses, and in-room items are clean, well-stocked, and presented neatly.
• Inspect rooms post-cleaning to confirm they are guest-ready and meet Nine Orchard’s cleanliness standards.
• Respond promptly and professionally to guest requests (e.g., extra amenities, towels).
• Attend daily pre-shift meetings to receive updates on operations and assignments.
• Assist with deep cleaning tasks as scheduled, including scrubbing walls, tiles, and fixtures.
• Disinfect high-touch surfaces such as doorknobs, remote controls, and light switches.
• Check under beds and furniture for debris or lost items; report any found property to Lost & Found.

• Report maintenance issues, damages, or missing items to the Housekeeping Manager.
• Restock and organize executive carts and housekeeping trolleys at the end of each shift.
• Replace floral arrangements weekly with fresh orchids; maintain vases with clean water.
• Support the team by occasionally assisting in public area cleaning or taking on houseman duties.
• Maintain guest privacy and respect confidentiality while working in guest rooms.
• Collaborate with management on special projects or additional housekeeping needs.

Qualifications

• Previous housekeeping experience in a luxury or boutique hotel preferred.
• High attention to detail and a commitment to excellence in cleanliness and presentation.
• Strong communication skills and a warm, courteous manner.
• Ability to manage time efficiently and work independently with minimal supervision.
• Must be able to stand, move, bend, and lift up to 40 lbs throughout an entire shift.
• Flexible schedule, including availability on weekends, evenings, and holidays.
• A passion for hospitality and an appreciation for thoughtful, guest-centered service

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person