Housekeeping Manager

Job Summary:

As a Housekeeping Manager you will be dedicated to producing a high quality Housekeeping product in order to have a seamless guest experience. Overseeing the daily Housekeeping and Laundry Operations, ensures the cleaning standards are met to the highest quality.

Essential Functions

• Oversee all aspects of housekeeping operations, ensuring guest rooms, hallways, and public spaces meet or exceed Brand service standards.
• Train and develop housekeeping and laundry associates on cleanliness standards, technical skills, SOPs, and safety protocols.
• Inspect assigned guest rooms and public areas daily to maintain standards of cleanliness and presentation.
• Manage departmental budgets and expenses including labor, supplies, equipment, and inventory controls
• Monitor and control costs related to labor, supplies, and equipment within the housekeeping department.
• Recruit, select, and retain a best-in-class housekeeping team, carrying out supervisory responsibilities in accordance with hotel policies.
• Conduct employee performance reviews, provide feedback, and facilitate ongoing training and development.
• Ensure associates have the necessary supplies, equipment, tools, and uniforms to effectively perform their job duties.
• Collaborate closely with all hotel departments to ensure seamless communication and efficient operations throughout the resort.
• Assist in staff meetings, oversee the execution of assigned projects, and complete other tasks as directed by hotel management
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
• Perform all additional duties as assigned by management.

Skills and Abilities

• Strong leadership skills and the ability to apply them in a dynamic environment.
• Participate in establishing goals and objectives for department.
• Must have strategic planning skills; ability to translate financial concepts into actionable business strategies and tactics.
• Must be able to define problems, collect data, establish facts, and draw valid conclusions.
• Understand and align with the mission, vision, and goals of the hotel.
• Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
• Communicate effectively in the primary workplace language, demonstrating excellent communication, follow-up, and organizational skills.
• Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.

Job Qualifications/Requirements

Education: High School diploma or GED equivalence required

Experience: Similar experience in a leadership role; preferred hotel experience

Additional: Will be required to work flexible scheduled shifts based on business needs

Pay: The annual salary range for this position is $48,150-$50,000 and is bonus eligible based on performance.

Physical Requirements

The minimum physical requirements for this position include but are not limited to:

• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand and walk for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to bend and twist, push, and pull, stoop, and kneel
• Ascend and descend a ladder

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectserviceshr@PeregrineHG.com.

Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.