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Housekeeping Supervisor
JOB_REQUIREMENTS
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Salary
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Job Description
- Manage and supervise all tasks of his/her staff
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
- Supervise public areas
- Ensure that guest supplies are replenished
- Ensure guests requests are promptly and courteously met
- Report damage or malfunction in hotel rooms using P.M.S system
- Maintain equipment in proper state of cleanliness and repair
- Maintain a section floor report
- Conduct daily briefings with staff at floor level
- Conduct regular room checklists
- Report unusual behavior/activities on floors to Assistant Housekeeping Manager
- Record room status in allocated section accurately
- Comply with hotel s health, safety and hygiene policies
- Attend meetings and training sessions as required
- Fully understand the difference in guest levels (VIP) and in room categories
Qualifications
- Secondary education
- Good Housekeeping knowledge
- Minimum 2 years experience in a similar capacity in a luxury hotel environment
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