Qureos

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Housekeeping Supervisor

Dubai, United Arab Emirates

KEY ROLES & RESPONSIBILITIES

  • Manage and supervise all tasks of his/her staff
  • Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
  • Supervise public areas
  • Ensure that guest supplies are replenished
  • Ensure guests requests are promptly and courteously met
  • Report damage or malfunction in hotel rooms using P.M.S system
  • Maintain equipment in proper state of cleanliness and repair
  • Maintain a section floor report
  • Conduct daily briefings with staff at floor level
  • Conduct regular room checklists
  • Report unusual behavior/activities on floors to Assistant Housekeeping Manager
  • Record room status in allocated section accurately
  • Comply with hotel s health, safety and hygiene policies
  • Attend meetings and training sessions as required
  • Fully understand the difference in guest levels (VIP) and in room categories

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