Housekeeping Supervisor

Housekeeping Supervisor Job Description

You will be responsible for supervising and coordinating the work of housekeeping staff, ensuring that all guest rooms, public spaces, and back-of-house areas are clean and well-maintained.

Your key duties will include managing daily housekeeping schedules, assigning tasks to housekeeping staff, and ensuring that each employee has the necessary training to perform their duties effectively. You will also be responsible for conducting regular inspections of guest rooms and public areas to ensure that they meet the highest standards of cleanliness and hygiene.

You will also be required to perform a range of housekeeping tasks, such as cleaning guest rooms, public areas, and back-of-house spaces. You will be expected to have a thorough knowledge of cleaning products and techniques, and to be able to use cleaning equipment safely and effectively.

DUTIES AND RESPONSIBILITIES:

• Responsible for the smooth operation of the floor assigned.
• Responsible for the performance of the housekeeping team.
• Supervise Room Attendants
• Organises and facilitates the room-making process.
• Daily allocation of rooms and deep cleaning tasks to team members.
• Responsible for the cleanliness of guest rooms, corridors, and heart of the house area of the floor.
• Checks the occupied and departure rooms, giving special attention to guest needs.
• Ensures that the entire operation is performed as per the laid down standards.
• Manage guest requests, including VIP amenities, and communicating them to the relevant team members
• Routine inspection of guest bedrooms to ensure they meet standards.
• Aware of all room categories and amenities.
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Carry out lost and found procedures.
• Report maintenance issues to the Maintenance/Engineering Department.
• Represent the needs of the team to others in the hotel.
• Comply with hotel security, fire regulations, and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

All applicants should have at least 2 years of hotel experience in the same position.

All applicants must be locally available in Bahrain. This is for LOCAL HIRE ONLY.

Job Type: Full-time