Housekeeping Supervisor

Holiday Inn Express is seeking an individual who can integrate seamlessly into the team, learn quickly, and adapt to the needs of the business. This person must be able to make sound decisions, find solutions to daily operational challenges, and effectively lead their team.

Requirements

• Mandatory Previous hotel Housekeeper supervisor experience.
• Weekend availability is mandatory for this position.
• Ability to stand for extended periods and lift moderate loads.
• Strong attention to detail and commitment to quality.
• Positive attitude, reliability, and a strong sense of teamwork.Housekeeping Supervisor Responsibilities
• Supervise daily housekeeping operations and ensure all assigned areas meet brand cleanliness standards.
• Inspect guest rooms, public areas, and back‑of‑house spaces to verify quality, cleanliness, and maintenance conditions.
• Assign daily tasks, room boards, and special projects to Room Attendants and Houseman.
• Train new team members on cleaning procedures, safety protocols, chemical handling, and brand standards.
• Monitor inventory of linens, amenities, chemicals, and equipment; report shortages and place requests as needed.
• Coordinate with Front Desk regarding room status, rush requests, early check‑ins, and special guest needs.
• Address guest concerns promptly and professionally, ensuring service recovery when needed.
• Ensure compliance with safety, sanitation, and OSHA guidelines.
• Report maintenance issues (HVAC, plumbing, lighting, furniture, etc.) and follow up until resolved.
• Support scheduling, timekeeping, and performance evaluations for housekeeping staff.
• Lead deep‑cleaning projects, seasonal tasks, and preventive maintenance routines.
• Maintain accurate documentation: inspection logs, lost & found, incident reports, and inventory records.
• Areas of Responsibility
• Guest rooms (all room types)
• Hallways and corridors
• Elevators and elevator lobbies
• Public restrooms
• Lobby and front desk area
• Fitness center and pool area (cleanliness oversight; maintenance issues reported)
• Back‑of‑house areas (laundry room, storage rooms, housekeeping closets)
• Exterior entryways and walkways (cleanliness oversight)

Job Type: Full-time

Pay: $16.00 per hour

Work Location: In person