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POSITION OVERVIEW
We are looking for a dedicated and experienced Housekeeping Supervisor to lead our housekeeping team and uphold the impeccable cleanliness and presentation standards of our hotel. The successful candidate will have a proven track record in a supervisory role within the hotel industry and a strong commitment to guest satisfaction.
KEY REQUIREMENTS
✦ Previous experience as a Housekeeping Supervisor within a hotel environment is essential
✦ Solid hands-on experience in hotel housekeeping operations
✦ Strong leadership skills with the ability to motivate, train, and manage a team
✦ In-depth knowledge of cleaning procedures, hygiene standards, and room presentation requirements
✦ Familiarity with housekeeping management systems and linen/inventory control
✦ Excellent attention to detail and commitment to quality
✦ Good communication skills in English; additional languages are advantageous
✦ Ability to work varied shifts including early mornings, weekends, and public holidays
✦ Knowledge of health and safety regulations
RESPONSIBILITIES
✦ Supervise, coordinate, and inspect the work of room attendants and housekeeping staff
✦ Ensure all guest rooms, corridors, and public areas are cleaned and maintained to luxury standards
✦ Conduct regular inspections to verify rooms are prepared correctly before guest arrivals
✦ Assign daily tasks and manage staff schedules to ensure optimal coverage
✦ Train, coach, and develop team members to meet departmental standards
✦ Monitor stock levels of cleaning supplies, amenities, and linen, and coordinate replenishment
✦ Handle guest requests, complaints, and lost & found items professionally and promptly
✦ Maintain accurate records and reports for management review
✦ Enforce hotel policies, safety regulations, and grooming standards within the team
WHAT WE OFFER
✦ Accommodation
✦ Competitive Salary
✦ Uniform
✦ Visa
✦ Meals
Work Location: In person
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