Housekeeping Supervisor – Guest Experience & Operational Excellence Leader at InterContinental Residences Dubai Business Bay

At InterContinental Residences Dubai Business Bay, we are seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure exceptional cleanliness, presentation, and guest comfort across the property.

This role is designed for a detail-oriented, hands-on, and guest-focused professional who understands that every immaculate space contributes to a memorable stay—delivering consistency, efficiency, and excellence in every room and public area.

This is more than a traditional housekeeping role.

InterContinental Residences Dubai Business Bay represents refined residential luxury, where every detail matters.
You will ensure that all guestrooms, residences, and public areas are maintained to the highest standards—combining operational discipline with a genuine commitment to guest satisfaction and team leadership.

Why This Role Matters

Housekeeping is at the heart of the guest experience.
As a Housekeeping Supervisor, you will ensure that all areas meet brand standards while supporting team productivity, quality control, and seamless coordination with other departments.

You will assist the Housekeeping Manager in driving operational efficiency, maintaining quality assurance, and fostering a positive and motivated team environment.

This is a key role in delivering both guest satisfaction and operational excellence.

Lead the Standards Behind the Experience

You will supervise housekeeping attendants, inspect rooms and public areas, and ensure that all cleaning and maintenance tasks are completed to the highest standards.

From room inspections to team coordination, you will ensure every detail reflects quality, care, and consistency—supporting a seamless and elevated guest experience.

The Gig

Reporting to the Housekeeping Manager, the Housekeeping Supervisor oversees daily housekeeping operations at InterContinental Residences Dubai Business Bay.

• The Opportunity: Lead housekeeping operations in a luxury residential environment
• The Strategy: Maintain high standards, efficiency, and team engagement
• The Impact: Deliver exceptional cleanliness and contribute to guest satisfaction

You will be responsible for supervising housekeeping activities, inspecting rooms, and ensuring operational excellence.

Stay Human

At InterContinental, every detail matters.
This role is about more than cleanliness—it is about creating comfort, care, and trust through consistently high standards and thoughtful service.

Your Day-to-Day

No two days are the same; your responsibilities will span a range of operational and guest-facing activities, including but not limited to:

What We Need From You

Ideally, you bring some (or all) of the following qualifications and experience:

What You Can Expect from Us

We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.

Ready to Shape the Guest Experience?

If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you.

Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.