HOUSING MANAGER

1. Property Operations and Maintenance:

• Property Inspections: Regularly inspecting properties to ensure they are well-maintained, safe, and in compliance with all relevant health, safety, and housing regulations.
• Maintenance and Repairs: Coordinating and overseeing all repair and maintenance activities, which may include working with contractors, maintenance staff, and vendors. This can range from minor repairs to major renovations.
• Compliance: Ensuring the property adheres to all local, state, and national laws and regulations, including fire safety codes and fair housing laws.
• Vacant Unit Management: Preparing and marketing vacant units to attract new tenants. This includes conducting viewings and ensuring the property is ready for a new resident.

2. Financial Management:

• Budgeting: Developing and managing budgets for property maintenance, repairs, and other operational costs.
• Rent Collection: Setting and collecting rent, and developing policies to manage and minimize arrears.
• Financial Reporting: Maintaining financial records and preparing reports for property owners or senior management.
• Lease Management: Handling lease agreements, renewals, and ensuring tenants are in compliance with the terms of their lease.

3. Tenant and Community Relations:

• Tenant Support: Serving as the primary point of contact for tenants, addressing their concerns, complaints, and requests in a timely and professional manner.
• Conflict Resolution: Mediating disputes between tenants and addressing issues related to lease violations or anti-social behavior.
• Communication: Communicating effectively with tenants, landlords, and other stakeholders, such as social workers, city officials, and community groups.
• Community Engagement: Organizing and participating in tenant and resident meetings and events to foster a positive living environment.

4. Administrative and Legal Responsibilities:

• Record Keeping: Maintaining accurate records of property activities, finances, and tenant information.
• Legal Proceedings: Preparing and attending court hearings, handling evictions, and dealing with abandoned tenancies or squatters in accordance with legal guidelines.
• Policy Development: Interpreting and implementing housing legislation, and in some cases, contributing to the development of new housing policies for the organization.

5. Leadership and Management (for managerial roles):

• Staff Supervision: Recruiting, training, supervising, and mentoring a team of housing officers, maintenance staff, and other employees.
• Performance Management: Setting performance targets and monitoring the team's workload and outcomes to ensure high service standards.
• Strategic Planning: Contributing to departmental work plans, policy reviews, and long-term strategic projects.

Job Type: Full-time

Pay: ﷼4,000.00 - ﷼4,500.00 per month