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Housing Manager (Pre-Opening)
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As a Housing Manager, you are responsible for all administrative work related to maintenance, colleague welfare within the accommodation, and the safety and upkeep of all colleague transport vehicles.
- Charming by being approachable, having confidence, and showing respect.
- Staying in the moment by understanding and anticipating guests’ needs, being attentive, and taking ownership of getting things done.
- Making it memorable by being knowledgeable, sharing stories, and showing your style to create moments that make people feel special.
- Update regularly the accommodation plan, forecast, booking, and inventory.
- Report and escalate incidents in the accommodation when necessary.
- Address colleague welfare and concerns related to accommodation and privacy.
- Arrange airport pick-up and drop-off services in a timely manner.
- Coordinate with relevant teams to resolve maintenance issues and uphold hygiene standards.
- Conduct daily patrols in the accommodation area and report any irregularities.
- Follow up with procurement on pending items related to housing and ensure adequate stock levels.
- Arrange housing for new colleagues and manage room allocations and transfers.
- Maintain accurate and updated accommodation and inventory records.
- Oversee the administration of the transportation department, ensuring adherence to company policies and local regulations.
- Ensure health, safety, and hygiene policies are followed at all times.
- Align transportation schedules with operational requirements.
- Stay updated on and implement any new traffic or transport-related regulations.
- Monitor vehicle maintenance and coordinate preventive and quality checks with service providers.
- Comply with all hotel policies, rules, and regulations as outlined in the employee handbook.
- Maintain grooming standards to project a professional image.
- Adhere to attendance and punctuality policies.
- Actively participate in training and professional development opportunities.
- Be aware of all health, hygiene, and fire safety procedures and respond appropriately during emergencies.
- Log and report all security incidents, accidents, and near misses promptly.
- Uphold the company’s code of conduct and core values.
- Perform any additional tasks as directed by management to support departmental goals.
- Minimum of 4 years of proven experience in housing or accommodation management.
- Excellent communication, presentation, and interpersonal skills.
- Experience managing staff accommodation or community villages in remote destinations is preferred.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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