HR Assistant

About TAS United

TAS United is a US-based multinational telecommunications company delivering both live and automated call-processing solutions for our clients in healthcare and business throughout the United States. We operate 24 hours a day, 365 days a year, from a secure, custom technology platform staffed by trained bilingual agents.

At TAS United, our team is our greatest asset. We are committed to delivering elite client service, maintaining compliance and security, and nurturing a culture of growth and engagement for our employees.

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Position Summary:

We are seeking a detail-oriented and proactive HR Assistant to support the Human Resources Department with payroll administration, compliance, employee engagement, and day-to-day HR operations. The ideal candidate will have hands-on experience using ADP Workforce Now and a strong understanding of Puerto Rico labor laws and HR best practices.

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Key Responsibilities:

• Process and review payroll on a biweekly basis using ADP Workforce Now.
• Recruitment of upcoming classes of agents and other positions as needed.
• Maintain employee records and ensure compliance with local and federal regulations.
• Assist with benefits administration, leave management, and employee onboarding.
• Support HR reporting, audits, and internal communications.
• Coordinate with management and employees to resolve payroll and HR-related inquiries.
• Participate in the implementation of HR policies, SOPs, and compliance updates.
• Coordinate employee engagement activities such as recognition programs, newsletter and others.

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Requirements:

• 2+ years of experience in Human Resources.
• Hands-on experience with ADP Workforce Now (processing, reports, and updates).
• Knowledge of Puerto Rico labor laws, including leave of absence, overtime, and benefits.
• Experience coordinating employee engagement programs or internal events, is preferred.
• Excellent organizational and communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Bilingual (English/Spanish) – required.
• Associate or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

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What We Offer:

• Competitive compensation based on experience.
• Hybrid work schedule.
• Health insurance.
• Opportunities for professional growth within a dynamic and expanding organization.