Overview

Empower every person and organization on the planet to achieve more. That’s what inspires us, drives our work, and pushes us to challenge the status quo every day. At Microsoft, we also work to empower our employees so they can achieve more. We believe we should each find deep meaning in our m work and we ensure employees have the freedom and the reach to help make a difference in the world.

We are looking for an insatiably curious HR professional to partner with our people manager community. This role will coach managers in key people processes. Additionally, the role will have program leadership responsibilities in specific areas of the employee life cycle – influencing processes to ensure they align to culture and strategic business priorities. For that reason , this role would best suit a data centric HR professional who has had prior experience leading programs and collaborating with Multiple stakeholder.

As part of this team, you will not only collaborate closely with the Microsoft India manager community but will also have the unique opportunity to engage with colleagues across Asia on a diverse range of projects. These projects are designed to enhance and evolve our current HR processes, ultimately ensuring their successful implementation. This collaborative environment provides an exciting platform for you to contribute your expertise, foster cross-cultural relationships.

Location

• Hyderabad / Bangalore/ Delhi NCR / Mumbai

Qualifications

Required/Minimum Qualifications

• 7+ years experience with Human Resources or Business programs/processes

• OR Bachelor’s Degree AND 5+ years experience with Human Resources/ Human resource consulting or Business programs/processes.

Additional or Preferred Qualifications

• Senior Professional in Human Resources (SPHR)/Society for Human Resources Management-Certified Professional (SHRM-CP).

• 1+ year of employee relations experience

Responsibilities

Employee Relations

• Leads the diagnostics and resolution of issues with increasing complexity and risk related to policy or culture concerns/violations and incident or threat response independently or by collaborating with managers/peers in Human Resources and Legal professions as appropriate; recommends solutions to address issues based on established principles and culture, while prioritizing employee experiences to maintain a safe and professional work environment.

• Assists/Partners with Employee Relations Investigations Team (ERIT) or Office of Legal Compliance (OLC) in investigations of serious cases and implements appropriate remediation in conjunction with a business, region, or geography. May lead the investigations for a business, region, or geography where resources are limited. Ensures appropriate documentation of issues is in place.

• Identifies, raises, or escalates issues for trends in employee relations; works with their team to implement solutions to reduce employee relations issues for a business, region, or geography by collaborating with Human Resources and business partners (i.e., managers and employees).

HR Solutions Consulting

• Provides expert consulting services to managers and employees in one or more focus areas related to HR programs, processes, and initiatives; engages and collaborates with HR partners to influence the decision-making related to managed programs, processes, and initiatives; analyzes the situations for a business, region, or geography and offers perspectives as a subject matter expert.

• Conducts, informs, and/or participates in cross-functional data analysis related to processes managed, with data supported by Human Resources Business Intelligence (HRBI)/Human Resources (HR) Report; partners with Human Resources Business Partners (HRBP) on organizational health diagnostics to identify and present trends/insights in a structured way; escalates risks and concerns related to organizational health. Interprets reports based on the business/local context; makes ad-hoc, data-driven recommendations by doing research and communicating with business leaders.

Capability Building

• Conducts one-on-one consulting/coaching with managers on performance management and development-related processes based on established training agenda and communication plans; conducts or designs training sessions/events for employees and managers.

• In partnership with peer Human Resource (HR) disciplines and professions (e.g., Talent Management, Learning and Development), manages/implements scalable capability building projects, programs, and/or other initiatives (e.g., manager excellence community, manager capability, onboarding, team-building, rewards communication) by leveraging existing resources/solutions to mitigate duplicated efforts for a business, region, or geography.

• Uses data to participate in identifying and anticipating training needs within a business, region, or geography; recommends customized solutions (e.g., training, communication) to address capability gaps, and coordinates and/or delivers training.

HR Project and Programs

• Drives the execution, implementation, and/or operation of scalable Human Resources programs (e.g., Rhythm of Business (ROB)/performance and development cycle, management excellence communities, employee movement, ad-hoc projects); acts as a liaison to collaborate with Center of Excellence (CoE) and a business, region, or geography.

• Leads the design and implementation of local HR projects or programs (e.g., critical positions retention, mid-year performance checkpoint) based on the unique needs of a business, region, or geography.

• Leverages, aligns, and integrates communication strategies and messages from the Center of Excellence (CoE) and customizes the messages (e.g., resource documents, training documents, presentations, web-based information) for a business, region, or geography.

Operational Compliance

• Understands and applies Microsoft values and current HR policies regarding managed projects and programs (e.g., leave and retirement, immigration, performance improvement program); advises employees and managers on compliance to policies and procedures.

• Facilitates the localization/update of policies and procedures related to managed projects and programs by analyzing trends and making recommendations to Human Resource (HR) partners (e.g., HRBP); may manage and initiate the updates to policies (e.g., benefits-related) in collaboration with peer HR disciplines (e.g., HR Shared Services Support).

Queue Management

• In partnership with peer disciplines (e.g., Human Resources Shared Services Support/Operations Management), manages queries coming through the Customer Relationship Management (CRM)/queue management system; ensures appropriate documentation by adhering to Microsoft and HR policies; shares feedback/suggestions with shared services regarding the use and continued improvement of the tools.

Other

• Embody our culture and values