HR Executive

Job Title: HR Executive

Job Summary

The HR Executive will manage core HR operations including recruitment, employee documentation, HR administration, and compliance-related tasks. The role supports workforce management in a fast-paced inbound call center environment by ensuring accurate records, smooth onboarding processes, and effective coordination with employees and management.

Key Responsibilities

Recruitment & Onboarding

• Manage end-to-end recruitment processes including job posting, screening, interview coordination, and onboarding.
• Coordinate with department heads for hiring requirements.
• Maintain recruitment trackers and candidate records.

Employee Records & HR Operations

• Maintain and update employee records on ERP systems.
• Ensure accurate documentation and data management.
• Prepare and maintain HR reports as required.

Employee Documentation & Letters

• Draft and issue different types of employee letters including offer letters, confirmation letters, warning letters, experience letters, salary letters, and other HR-related correspondence.

Compliance & Statutory Work

• Maintain and update EOBI and SESSI records and related sheets.
• Coordinate with relevant authorities for compliance requirements.

Insurance Management

• Maintain insurance records and sheets.
• Process and follow up on employee insurance claims.

Employee Administration

• Process employee bank account opening and ATM card arrangements.
• Manage employee ID card issuance and updates.

Employee Engagement

• Conduct CSR-related sessions and support employee engagement initiatives within the call center environment.

Skills & Requirements

• Education: Bachelors
• Experience: 2 to 3 years
• Strong organizational and communication skills.
• Experience with HR ERP systems.
• Ability to manage multiple HR administrative tasks in a fast-paced environment.
• Knowledge of HR compliance practices (EOBI, SESSI).

Job Type: Full-time

Application Question(s):

• Expected Salary?
• Notice Period

Education:

• Bachelor's (Preferred)

Experience:

• HR: 3 years (Required)

Work Location: In person