HR Executive

Job Title: HR Executive

Company: White Zone Dental Clinic
Location: South Kolkata (Ballygunge)
Industry: Healthcare / Dental Clinic
Job Type: Full-time
Reporting To: Marketing Manager

About White Zone Dental Clinic

White Zone Dental Clinic is one of South Kolkata’s fast-growing modern dental clinics, providing advanced treatments such as Dental Implants, RCT, Smile Designing, Aligners, and Cosmetic Dentistry. We are expanding our team and looking for a dedicated HR Executive who can build a professional, disciplined, and motivated workforce while maintaining a positive clinic culture.

Role Overview

The HR Executive will be responsible for recruitment, employee coordination, attendance management, staff discipline, and overall HR operations of the clinic. The role requires a person who can manage both people and processes, ensure smooth staff functioning, and maintain proper communication between doctors, receptionists, telecallers, assistants, and management.

This is not a corporate desk-only HR job — it is a hands-on operational HR role inside a healthcare clinic environment.

Key Responsibilities Recruitment & Hiring

• Post job openings on portals (Indeed, Naukri, Facebook, WhatsApp groups, LinkedIn, etc.)
• Screen resumes and shortlist candidates
• Conduct telephonic and in-person interviews
• Coordinate interview schedules with doctors/management
• Hire for positions such as:
• Receptionist
• Telecaller / Lead Conversion Executive
• Dental Assistant
• Clinic Coordinator
• Marketing Staff

Employee Management

• Handle joining formalities & documentation
• Maintain employee records and HR database
• Create offer letters, appointment letters, and confirmation letters
• Maintain employee files and KYC records
• Explain clinic rules, policies, and job responsibilities to new staff

Attendance, Leave & Payroll Coordination

• Maintain daily attendance and shift schedules
• Track late coming, absenteeism, and leaves
• Prepare monthly attendance report for salary processing
• Coordinate with accounts for salary and incentives
• Maintain staff duty roster and weekly off management

Staff Coordination & Discipline

• Act as a bridge between management and employees
• Resolve employee issues, conflicts, and misunderstandings
• Ensure staff maintains proper behavior with patients
• Monitor punctuality, grooming, and professional conduct
• Conduct performance follow-ups with telecallers & reception team

Performance & Training

• Track telecaller and front desk performance (appointments, conversions)
• Support onboarding and training of new employees
• Conduct basic training on patient communication and clinic etiquette
• Help management implement performance improvement plans

Clinic Operations Support

• Ensure proper staffing during clinic hours
• Coordinate with doctors regarding staff availability
• Monitor staff responsibilities at reception and patient handling
• Help maintain a positive and patient-friendly clinic environment

Required Qualifications

• Graduation in any discipline (BBA / MBA HR preferred)
• 1–3 years experience in HR / Recruitment / Admin
• Freshers with strong communication and confidence can also apply

Required Skills

• Good communication skills (Bengali & Hindi mandatory, basic English)
• Strong people-handling ability
• Interviewing and candidate evaluation skills
• Conflict handling & problem-solving ability
• Basic knowledge of MS Excel & MS Word
• Organized and responsible personality

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Paid sick time

Work Location: In person