HR Executive / HR Manager – Events & MICE Industry

Position: HR Executive / HR Manager
Department: Human Resources
Industry: Events, MICE, Exhibitions, Corporate Tours
Location: [Add Location]
Reporting To: Director / HR Head

Role Overview

The HR Executive/Manager will be responsible for end-to-end HR functions including talent acquisition, onboarding, performance management, employee engagement, payroll coordination, compliance, and supporting manpower planning for large-scale events. The role requires someone who understands the fast-paced nature of the events industry, can work under tight timelines, and ensure teams are always staffed, trained, and aligned.

Key Responsibilities

1. Talent Acquisition & Hiring

• Manage full-cycle recruitment for event roles: operations, production, creatives, sales, client servicing, hospitality, logistics, on-ground manpower, etc.
• Source candidates through job portals, LinkedIn, references, colleges, and industry networks.
• Screen resumes, conduct interviews, and schedule final rounds with department heads.
• Build a strong database of freelancers, promoters, hosts/hostesses, supervisors, and technical staff.
• Ensure quick turnaround hiring for urgent event requirements.
• Develop recruitment strategies to reduce cost-per-hire and improve talent quality.

2. Onboarding & Induction

• Prepare offer letters, appointment letters, NDAs, and other HR documents.
• Conduct structured joining formalities and induction for new hires.
• Align employees with company culture, policies, and processes.

3. Attendance, Payroll & Compliance

• Maintain attendance, leave records, and overtime logs for event staff.
• Coordinate with accounts team to process monthly payroll.
• Ensure compliance with labour laws, contracts, vendor documentation, PF/ESIC (if applicable).
• Manage external vendors for temporary staffing.

4. Performance Management

• Assist in setting KRAs for each department (events, production, sales, operations).
• Track monthly performance and share reports with management.
• Support yearly appraisals, promotions, and skill assessments.

5. Employee Engagement & Culture

• Plan engagement activities, team-building sessions, and employee welfare programs.
• Resolve grievances and maintain a positive work environment.
• Improve retention by ensuring employee satisfaction and prompt issue resolution.

6. HR Operations & Admin

• Maintain employee files, HRMIS, and documentation.
• Create and update HR policies, SOPs, HR forms, and process manuals.
• Support manpower allocation for events, exhibitions, and international groups.
• Coordinate travel, stay, and logistics for staff during events (if required).

Skills & Competencies

• Strong communication and people skills.
• Ability to multitask under pressure and meet tight event deadlines.
• Knowledge of HR laws, compliance, and HR best practices.
• Experience in hiring large numbers of event staff.
• Proficiency in MS Office, Google Workspace, HRMS tools.
• Problem-solving, negotiation, and conflict management abilities.

Educational & Experience Requirements

• Bachelor’s/Master’s degree in HR, Business Administration, or related fields.
• 2–6 years of HR experience (preferably in Events, MICE, Hospitality, or Media).
• Experience in mass hiring, coordination, and on-ground event HR is a plus.

Key Performance Indicators (KPIs)

• Time-to-hire
• Employee retention rate
• Employee satisfaction score
• Recruitment cost management
• Compliance accuracy
• Training and onboarding effectiveness

Job Type: Full-time

Pay: ₹15,167.05 - ₹45,000.00 per month

Work Location: In person