To provide end-to-end Human Resources support across the Middle East Retail and Corporate teams. This role partners with business leaders to deliver strategic and operational HR initiatives in recruitment, employee relations, learning & development, WHS, performance management, compliance, and administration. The HR Executive / Manager acts as a trusted advisor to stakeholders, ensuring consistent and high-standard employee experience aligned with Zimmermann s brand and values.
 Broad Areas of responsibilities will include: 
 1. Recruitment 
  -  Lead and coordinate recruitment processes in coordination with Chalhoub s TA Teams across Retail and Corporate departments.
-  Partner with managers to understand talent needs, proactively build candidate pipelines, and manage job postings across platforms (e.g. Seek, LinkedIn, Z.Style Suite, Chalhoub job sites).
-  Conduct candidate screening, shortlist suitable profiles, and coordinate interviews and feedback collection.
-  Manage onboarding process in collaboration with Chalhoub s HR teams. 
-  Liaise with recruitment agencies where necessary, negotiate terms, and ensure hiring compliance   with prior approval and alignment with Chalhoub. 
-  Champion diversity and inclusion throughout all recruitment activities.
- Maintain recruitment documents and reports
2. HR Operations & Generalist Support 
  -  Serve as first point of contact for HR queries from both Retail and Corporate teams.
-  Maintain employee records, contracts, and documentation for audits and compliance.
-  Prepare HR documentation and administer offboarding processes.
-  Monitor compliance requirements across regions in collaboration with Chalhoub s local HR Teams. 
-  Partner with business stakeholders and Chalhoub to ensure new hires and exits are processed appropriately
3. Employee Relations & Compliance 
  -  Provide timely advice and support to managers and employees regarding workplace issues, performance management, grievances, and disciplinary processes.
-  Conduct investigations, draft documentation, and ensure legal compliance in consultation with Head of HR and Chalhoub s HR Teams. 
-  Support formal feedback processes such as file notes, warnings, and termination documents.
-  Collaborate with Retail and Corporate leadership teams to build a positive and compliant workplace culture.
4. Payroll & HRIS Administration 
  -  Coordinate with Chalhoub HR / Payroll Teams to ensure accurate and timely payroll updates (e.g. new hires, promotions, exits, leave).
-  Ensure all payroll-related data is accurately maintained.
 -  Support in compensation benchmarking and legislative interpretation. 
 5. Learning & Development  
  -  Coordinate training initiatives across both Retail and Corporate, including LMS management, compliance training, and onboarding sessions.
-  Support the annual appraisal process and assist in leadership development activities.
-  Assist in the development of training materials and coordinate external training providers.
6. Work Health & Safety (WHS) 
  - Coordinate training initiatives across both Retail and Corporate, including LMS management, compliance training, and onboarding sessions.
- Support the annual appraisal process and assist in leadership development activities.
- Assist in the development of training materials and coordinate external training providers.br>; 
-  Promote a safe and compliant work environment across retail stores and corporate offices.
- Manage injury reporting, WHS registers, and support Workers Compensation claims in collaboration with Chalhoub HR. 
- Ensure adherence to safety protocols and legislative obligations
7. Special Projects 
 
    - Participate in or lead HR projects as directed by the Head of HR or Executive Leadership Team, including policy reviews, process improvements, and organizational change initiatives.br>;