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Job Purpose
To support the execution and monitoring of the Performance Management System (PMS), ensuring accurate KPI tracking, data maintenance, and appraisal process coordination.
Job Responsibilities
● Design KRAs and KPIs aligned with organizational objectives and role-specific deliverables.
● Ensure real-time execution and monitoring of Key Performance Indicators (KPIs) for assigned departments, verifying data input accuracy to maintain process integrity.
● Facilitate the operational flow and execution of annual appraisal cycles within the Performance Management System (PMS).
● Collect and meticulously organize performance metric data, generating preliminary dashboards and analyses to identify trends or skill gaps for management review.
● Manage the functional inputs for KPI tracking systems, providing necessary data standardization and supporting automation efforts using tools like Google Sheets.
● Regularly review KRAs and KPIs to track progress, validate data accuracy, and ensure timely updates.
● Document and ensure adherence to Standard Operating Procedures (SOPs) related to PMS, compensation calculations, and operational efficiencies at the ground level.
● Actively monitor and update employee KPI documentation whenever new, regular work tasks are assigned to ensure measurement alignment.
Role Requirements
Knowledge
● Knowledge of KRA/KPI frameworks and the complete PMS cycle.
● Understanding of appraisal processes, performance tracking, and data accuracy standards.
● Knowledge of dashboard creation, metric interpretation, and performance trend analysis.
● Understanding of workflow automation tools, Google Sheets functions, and data structuring.
● Knowledge of SOP documentation practices related to PMS and compensation workflows.
Skills
● Skilled in designing KRAs and KPIs aligned with organizational goals.
● Strong ability to monitor KPIs, validate data, and ensure real-time updates.
● Skilled in analyzing performance metrics and preparing preliminary dashboards.
● Effective in managing KPI tracking systems and supporting automation processes.
● Ability to document, train, and maintain SOPs across PMS and operational activities.
Attributes
● Detail-oriented with strong focus on data accuracy and process integrity.
● Analytical mindset with the ability to identify trends, gaps, and deviations.
● Process-driven with disciplined documentation and structured workflow management.
● Proactive in updating KPIs and aligning measurement with evolving responsibilities.
● Clear communicator with strong coordination ability across teams and stakeholders.
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
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