HR Generalist

HR Generalist

The HR Generalist plays a key role in ensuring the smooth operation of HR functions in the company. The person in this position handles a variety of tasks spanning recruitment, employee onboarding/offboarding, policy administration, employee relations, performance management, benefits, and compliance. The role supports building a positive work environment and helps align HR practices with business goals.

Key Responsibilities

Recruitment & Onboarding

• Prepare and post job descriptions, source candidates, screen resumes, schedule and conduct interviews.
• Asist hiring managers to identify staffing needs.
• Ensure all onboarding paperwork is completed; orientation of new hires; provide tools, access, and training required.

Policy & Procedures

• Help develop, update, and implement HR policies, employee handbook, procedures.
• Ensure the company policies comply with local labor laws and regulations.

Employee Records & HR Administration

• Maintain accurate, up-to-date records (both digital and physical) for employee data: attendance, leave, personal info, contracts, etc.
• Process paperwork related to promotions, transfers, and terminations.

Benefits & Leave Management

• Administer employee benefit programs (health insurance, vacations, sick leave, etc.).
• Process leaves requests, ensure compliance with company policy and legal requirements.

Performance Management

• Assist with performance appraisal processes: scheduling, collecting feedback, performance improvement plans.
• Support managers in performance discussions, coaching, and sometimes disciplinary actions.

Employee Relations & Support

• Be a point of contact for employees’ questions, concerns, or grievances.
• Help resolve conflicts, conduct investigations when needed.
• Promote positive culture and employee engagement initiatives.

Compliance & Reporting

• Keep up with local labor laws, employment standards, regulations. Ensure company HR practices are compliant.
• Prepare periodic HR reports: turnover, recruitment metrics, HR costs, etc.

Other Duties / Special Projects

• Participate in or lead HR-related projects (e.g. training & development, wellness, employee satisfaction).
• Assist with visa / immigration processes if relevant.
• Support or backup payroll functions if needed.

Qualifications & Skills

• Bachelor’s degree in human resources, Business Administration, or related field.
• Ideally 2-5 years of HR experience in restaurants and hospitality industries.
• Good knowledge of local labor laws.
• Strong communication skills (verbal and written).
• Excellent organizational, time-management, multitasking skills.
• Able to maintain confidentiality and handle sensitive matters with discretion.
• Good problem-solving and conflict resolution ability.
• Familiarity with HR Information Systems (HRIS), Microsoft Office (Word, Excel etc.).

Preferred / Additional

• Certification in HR , CIPD would be an advantage.
• Experience in implementing employee engagement or development programs.
• Experience in performance metrics / analytics.
• Experience working in a multicultural environment or with remote teams.

Job Type: Full-time

Application Question(s):

• What is your salary expectations?