HR Generalist

Job Summary:

This is an In-office/On-site, Full-Time, Benefitted Position, 35 hours/week. Work schedule is Mon, Tues, and Thursday 8:30am-4:30pm, Wednesday 8:30am-7:30pm and Friday 8:30am-12:30pm.

The position coordinates a mix of human resources activities and strategic tasks including but not limited to employment and employee relations. Administration, management and maintenance of human resources programs, including recruiting, staffing, compensation, payroll, benefits, training, workers compensation management, maintaining employee records, compliance and workplace safety.

This role acts as a central point of contact for employees and management on a variety of HR-related issues, ensuring company policies are followed and a positive work environment is fostered.

Essential Functions, Duties and Responsibilities:

1. Assist with administration of company-wide human resources policies, procedures, and practices in accordance with stated agency objectives and federal and state legal requirements.

2. Maintain accurate and confidential employee records and files. Manage HR-related data, systems and records, such as workers' compensation and health and safety.

3. Assist in the administration of LHA’s recruiting program, including management of job postings, searching resume databases for prospective candidates; conducting initial review of resumes; scheduling phone screens and interviews; conducting and/or participating in interviews; scheduling and administering testing for applicants; checking credentials and/or references, and scheduling follow-up interviews with company supervisors, managers and directors. Schedule meetings and/or interviews as requested by the Executive Director.

4. Manage the full hiring cycle and supervise the interview, testing, and hiring processes to ensure adherence to all equal employment opportunity (EEO) legislation, the Americans with Disabilities Act (ADA), and other government compliance requirements.

5. Coordinate hiring and onboarding process, including but not limited to conducting background checks, negotiating salary offers, issuing offer authorizations and offer letters to candidates, and providing other internal or external communications as necessary.

6. Coordinate programs to attract qualified candidates through the design and placement of position announcements, advertising, and/or participation in job fairs.

7. Track status of candidates and respond with follow-up and/or rejection letters at the end of the recruiting process.

8. Coordinate administration of workers’ compensation and unemployment claims.

9. Identify potential employee-relations issues and make recommendations to management. Coordinate and/or conduct employee-relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, on-boarding, payroll and benefits enrollment, leaves of absence, workers compensation reporting, and employee recognition programs.

10. Conduct exit interviews with employees; communicate findings to management.

11. Assist with processing of terminations including final payroll payout, COBRA notifications, benefit cancellations, retirement board notifications, and unemployment benefits.

12. Serve as an advisor to employees and managers on company policies and procedures. Respond to inquiries regarding the organization’s policies and programs.

13. Assist in resolving employee complaints and/or concerns and support managers with performance issues.

14. Conduct and document misconduct investigations and investigations into claims of harassment or other company-guideline violations.

15. Identify training needs, help coordinate or deliver training, and track employee training for compliance and/or development. Set up annual on-site benefit provider presentations and/or meetings. Set up, assign and maintain employee information and training in HAIG system. Register employees for training as needed.

16. Assist in administration of company compensation and benefits programs. Administer health and dental plans, life insurance, and other employee benefits as needed. Process required documents through payroll and insurance providers. Reconcile benefits statements with payroll and suppliers/providers.

17. Process required documentation and respond to inquiries from the City of Lowell Retirement Board. Communicate and provide the Retirement Board with needed reports and payments of weekly and monthly payroll withholding and annual appropriation.

18. Ensure accuracy and completion of various personnel/position changes (e.g. new hires, promotions, transfers, salary increases, etc.). Ensure accurate record keeping and proper deductions for payroll. Notify supervisor(s) of discrepancies or missing information.

19. Perform customer service functions by answering employee requests and questions timely.

20. Verify I-9 documentation, maintain current records, and destroy old files.

21. Conduct audits of payroll, benefits or other HR programs and recommend corrective action.

22. Assist with the preparation of the performance review and disciplinary action processes.

23. Prepare new employee files. Set up and maintain personnel records and files including necessary information on medical benefits, retirement, workers’ compensation, etc.; update and track confidential files/information ensuring accuracy and completeness for active and terminated employees.

24. Maintain payroll operations by following policies and procedures and reporting needed changes. Process and submit weekly payrolls. Enter and/or verify employee timesheets in payroll system. Ensure accuracy of payroll amounts.

25. Update payroll records by entering adjustments on pay rates, employee status changes, etc.

26. Maintain payroll information by collecting, calculating and entering data into the payroll system, as well as retrieving data when necessary. Update payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.

27. Run weekly and monthly payroll withholding reports to ensure all withholdings of benefits are remitted to the appropriate providers. Review and analyze monthly health and dental insurance to ensure accuracy of employee data.

28. Resolve payroll discrepancies by collecting and analyzing information and interacting with Directors, Managers, Supervisors and staff. Provide payroll information by answering questions and/or requests. Maintain employe confidence and protect payroll operations by keeping information highly confidential.

29. Work with outside labor unions to report and remit payroll hours, dollars and withholdings in accordance with each union’s reporting requirements.

30. Obtain updated union rates from outside unions as needed.

31. Prepare and compile all necessary documentation for annual workers compensation audit and/or any payroll related audit.

32. Assist with reports and/or special projects as assigned by the Executive Director and/or CFO. Performs other related duties as assigned.

Required Skills/Abilities:

1. Ability to work independently, prioritize workload, meet deadlines and deliver quality results while working on multiple projects simultaneously.

2. Plan and organize tasks to consistently produce results, with minimal supervision.

3. Proficient in Microsoft Office applications and Payroll applications.

4. Acute attention to detail.

5. Strong organizational, analytical and problem-solving skills.

6. Commitment to excellence and high standards.

7. High level of discretion and ability to handle sensitive information.

8. Excellent written, verbal and interpersonal communication skills.

9. Ability to understand and follow written and verbal instructions.

10. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Education and Experience:

· Bachelor’s degree in human resources management, business management, or other related fields from a recognized institution of higher education.

· Prior experience in human resources for a medium to large organization.

· Prior experience and knowledge of payroll applications, processing and reports.

· Municipal human resource experience is preferred.

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Application Question(s):

• Do you have municipal human resource experience?

Education:

• Bachelor's (Required)

Experience:

• Human resources: 5 years (Required)
• Payroll: 1 year (Required)

Work Location: In person