HR Generalist

Trustwell is looking for ambitious, energetic problem-solvers who enjoy a fast-paced team environment filled with challenges and career growth opportunities in a rapidly growing tech firm. Trustwell is on a mission to change the food industry. Combining FoodLogiQ’s supply chain management software with Genesis’ nutritional analysis and label development solution, the Trustwell Connect platform creates the food industry’s only full-scale solution connecting product development and regulatory-compliant labeling with supplier compliance, enhanced traceability, and automated recall management. From food and supplement manufacturers to retail grocers and restaurant chains, more than 2,500 food companies around the world use Trustwell software as their trusted source for compliance and quality solutions in the food industry. For more information, visit www.trustwell.com.

Role: HR Generalist

FLSA: Full Time | Exempt | Salaried | Remote (US)

Reports to: Director of Human Resources

Scope of Position: The HR Generalist serves as the operational backbone of HR, owning the accurate, compliant, detail-oriented work that employees rely on every pay period. This is a hands-on role responsible for payroll processing, benefits administration, and HR compliance, while serving as a trusted resource for employees on day-to-day HR questions. You will partner closely with the Director of Human Resources to keep the engine room of HR running smoothly.

Essential Duties & Responsibilities including but limited to:

• Payroll Processing: Ensuring employees are paid accurately and on schedule. Maintain and validate timekeeping, hours, deductions, and pay changes; manage payroll state registrations; coordinate payroll tax filings, unemployment claims, garnishments, and recordkeeping; keep online state tax accounts current and compliant; and resolve any discrepancies.
• Benefits Administration: Administer employee benefits programs, including enrollments, changes, and terminations. Manage the annual open enrollment process, serve as the day-to-day liaison to carriers and brokers, administer leave programs such as FMLA and applicable state leaves and accommodations, and answer employee benefits questions.
• Compliance: Maintain compliance with applicable federal, state, and local employment laws and regulations. Maintain accurate records, including I-9 verification, required notices, and retention; keep the handbook, policies, and required postings current; and support audits and EEO and wage and hour reporting.
• HR Operations: Own detail-oriented HR operations, including HRIS (Rippling) data integrity, employee files, and routine HR reporting. Coordinate onboarding and offboarding logistics and respond to day-to-day employee questions, escalating complex matters appropriately.
• Recruiting Support: Support candidate filtering and screening for standard, high volume roles, and provide light recruiting support such as posting roles and coordinating interviews as needed. Recruiting is not the primary focus of this role.
• Other duties as needed

Education/Experience

• Bachelor degree or equivalent practical experience
• 2 to 4 years of HR experience with direct ownership of payroll processing and benefits administration.
• Working knowledge of U.S. federal and state employment law, wage and hour rules, and HR compliance practices.
• Hands on experience with HRIS and payroll systems (Rippling preferred), with strong comfort using data and spreadsheets.
• Exceptional attention to detail, accuracy, and organization, with the ability to meet recurring deadlines.
• Excellent interpersonal and communication skills.
• Sound judgment and the ability to handle confidential information with discretion

Required Skills/Abilities

• Working knowledge of U.S. federal and state employment law, wage and hour rules, and HR compliance practices.
• Hands on experience with HRIS and payroll systems (Rippling preferred), with strong comfort using data and spreadsheets.
• Exceptional attention to detail, accuracy, and organization, with the ability to meet recurring deadlines.
• Excellent interpersonal and communication skills.
• Sound judgment and the ability to handle confidential information with discretion.

What Success Looks Like (First 6 Months)

• Payroll runs accurately and on time every cycle, with documented processes and strong internal controls.
• Rippling is rock solid: clean data, clear workflows, reliable reporting, and reduced manual work.
• Benefits and leave are administered smoothly, with timely, clear answers to employee questions.
• Compliance posture is proactive, with updated policies, completed audits, and current records.
• Standard role screening is consistent and supports a smooth, well-coordinated hiring process.

Values & Working Style:

• Low ego, high ownership; you follow through and make things better.
• Calm under pressure; you can manage urgent employee matters while keeping recurring deadlines on track.
• Employee centric with a pragmatic, business aligned approach.
• High attention to detail

Total Rewards Package:

• Full healthcare benefits, including medical, dental, and vision.
• Supplemental benefits, including STD, LTD, HSA, 401k, etc.
• Responsible Time Off (PTO) + Holiday Pay
• Competitive Compensation + Bonus!
• Excellent culture, growth opportunities, plus much more...

What to expect - the Hiring Process!

• Interview with Human Resources
• Interview with Hiring Manager
• Peer Panel Interview
• Offer of Employment (Background Screening/References)

The compensation for this role is based on several factors, including the candidate's experience, education, skills, and alignment with the responsibilities outlined for the role. The anticipated salary range for this role is posted below with most candidates hired in the mid-range. The position is also eligible for up to 10% annual bonus, as well as participation in the Company's equity program.

To learn more about the culture & employee experience at Trustwell, check out our LinkedIn or GlassDoor!

Trustwell is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, religion, or other legally protected class. If you need accommodation for any part of the employment process due to a medical condition, or any disability, please contact a member of our human resources team.

Acceptable Background and References Required; Upon any conditional offers made by Trustwell. Equal Opportunity Employer/ DFWP/ Affirmative Action

The pay range for this role is:
45,000 - 50,000 USD per year(Remote)