HR Generalist (Talent Acquisition & HR Operations)

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Managed Services

Management Level
Manager

Job Description & Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.


The Talent Acquisition Manager will be expected to develop and execute the Managed Services recruitment strategy & manage all recruitment activities for PwC ME’s Managed Services business.


Roles and Responsibilities:

Daily tasks and delivery expectation

Talent Acquisition & Onboarding :
• Manage the end-to-end recruitment cycle: job postings, sourcing, interviewing, selection, offers, and hiring.
• Partner with hiring managers to understand workforce needs and deliver timely staffing solutions.
• Conduct onboarding and orientation programs ensuring smooth integration of new hires.
• Build a pipeline of qualified candidates through proactive sourcing and networking.

HR Operations :
• Maintain employee records in compliance with company policy and Saudi labor regulations.
• Administer leave management, benefits, and HRIS updates.
• Ensure compliance with government platforms (GOSI, Qiwa , Mudad , Nitaqat ) and support Saudization initiatives.
• Assist in drafting, reviewing, and updating HR policies and procedures.

Employee Relations & Support :
• Act as the first point of contact for employee HR inquiries.
• Support performance review processes and employee engagement activities.
• Assist with resolving day-to-day HR issues in a professional and confidential manner.
• Support HR projects and initiatives as required by management



Expected Skills:

Specific learned abilities or technical skills

• Strong knowledge of Saudi labor law and HR compliance requirements.


Proven experience in recruitment, onboarding, and HR operations.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in MS Office and familiarity with HR systems/HRIS.

Preferable

involvement in managing performance management, talent development processes



Expected Competencies:

Values, behaviors & attitude

• Communicate with impact 
  

• Project management
  

• Results driven
  

• Agility to adapt to changing requirements
  
  
  
  

• 5-10 years of experience in HR generalist or talent acquisition roles, preferably in Saudi Arabia.
  
  
  

• NA

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date