HR Manager

The HR Manager is responsible for supervising HR staff, managing employee life-cycle programs, and administering HR policies and procedures. This position serves as a key resource for employees and leadership, partnering closely with department leaders to support workforce needs, manage employee events and recognition programs, and assist with legal compliance and employment matters. This role also monitors department goals and budget performance, ensures proper reporting, and supports special projects within the HR team.

• Lead, develop, and supervise HR team members, including hiring, training, coaching, and managing performance
• Provide excellent customer service to team members, leadership, and guests
• Advise employees and managers on HR policies and procedures
• Oversee employee relations, investigate concerns, and recommend resolutions
• Coordinate HR programs, including employee recognition and engagement events
• Prepare and submit required HR reports and unemployment claims; represent company in hearings and employment actions
• Support legal compliance efforts and assist with employment-related claims
• Partner with leadership to address organizational needs and support departmental initiatives
• Monitor and manage HR budget and established performance goals
• Communicate policy and procedural updates clearly and effectively
• Maintain strong working relationships at all levels and foster a positive workplace culture

• Bachelor’s degree and 8+ years of HR experience, or equivalent combination of education and experience
• Minimum 3 years of leadership experience
• PHR/SPHR certification preferred
• Strong knowledge of employee relations practices, HR programs, and compliance
• Proficiency in Microsoft Office
• Excellent written and verbal communication skills
• Demonstrated ability to lead and motivate teams in a fast-paced environment
• Strong problem-solving, analytical, and decision-making skills
• Ability to maintain professionalism and confidentiality under pressure
• Ability to build positive relationships across all levels of the organization