HR Manager

Role Description

This is a full-time on-site role based in Surat for a Human Resources Manager at a growing textile company specializing in e-commerce marketplace operations. The HR Manager will lead and manage the HR function while supporting a dynamic workforce involved in textile production, order fulfillment, e-commerce operations, and customer service.

The role involves overseeing end-to-end recruitment, building strong HR processes, and ensuring compliance with labor regulations relevant to manufacturing and e-commerce environments. The HR Manager will focus on employee relations, performance management, training, and cultural development to support business growth across online marketplaces.

Key Responsibilities

• Lead the HR department and oversee HR operations for production, warehouse, office, and e-commerce teams.
• Manage full-cycle recruitment and onboarding for roles across textile production, quality control, marketplace operations, and support functions.
• Develop and implement HR policies tailored to a manufacturing + e-commerce business setup.
• Ensure compliance with labor laws, factory regulations, and workplace safety norms.
• Manage employee relations, grievance handling, attendance/shift management, and disciplinary processes.
• Drive performance management, goal setting, and appraisal processes.
• Implement training programs focused on workplace skills, safety, leadership, and e-commerce operational efficiency.
• Support workforce planning and succession planning for key operational roles.
• Collaborate with management to align HR strategies with business objectives and operational needs, especially for marketplace growth (Amazon, Flipkart, Myntra, etc.).
• Maintain and improve HRIS systems, employee records, payroll coordination, and reporting.

Qualifications

• Strong proficiency in Recruitment, Talent Acquisition, and Onboarding, especially for manufacturing and e-commerce roles.
• Knowledge of Employment Laws, Factory Compliance, and HR Policies relevant to textile and warehouse operations.
• Strong skills in Employee Relations, Conflict Resolution, and Workforce Management.
• Experience in Performance Management, Skill Development, and Succession Planning.
• Ability to design and deliver Training & Development programs for diverse teams (production, warehouse, e-commerce operations).
• Excellent communication, leadership, and organizational skills.
• Proficiency in HR software, HRIS tools, and Microsoft Office.
• Bachelor’s degree in Human Resources or a related field; HR certification is a plus.
• Prior experience in a textile / manufacturing / e-commerce company is highly preferred.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person