HR Officer

We're looking for a highly organised, people-first HR Officer to own the HR function for our client in the Islamabad office. You'll be the go-to person for everything people-related on the ground in Pakistan — from ensuring we're fully compliant with local employment law to onboarding new team members and keeping our operations running smoothly.

But this role goes beyond Islamabad. As a small, internationally distributed team, we need someone who is genuinely willing to roll up their sleeves and support HR and admin needs across our other locations too. If you thrive in a fast-paced startup environment, enjoy variety, and want to be a meaningful contributor to a company that's reshaping how businesses handle their finances — this is the role for you.

WHAT YOU'LL DO

People Operations & Pakistani Compliance

• Own end-to-end recruitment for the Islamabad office: job postings, screening, interviews, offers, and onboarding.
• Ensure client remains fully compliant with Pakistani labour law — including the Industrial Relations Act, applicable provincial employment legislation (Punjab/KPK), and statutory obligations such as EOBI and PESSI contributions.
• Draft, maintain, and update employment contracts, HR policies, and offer letters to reflect current legal requirements.
• Manage employee leave, attendance, and absence records accurately and in line with statutory entitlements.
• Handle employee relations matters — performance management, grievances, and disciplinary processes — fairly and in accordance with Pakistani law.
• Process payroll inputs and liaise with the finance team to ensure accurate, on-time salary payments each month.
• Act as a trusted, confidential point of contact for all Islamabad-based team members on HR matters.

International & Cross-Team Support

• Provide HR and administrative support to colleagues and managers in our Ireland and UK offices — from policy rollouts and people data management to onboarding coordination.
• Assist with international travel logistics, visa applications, and related documentation for Islamabad-based staff.
• Support global HR reporting, headcount tracking, and people data for leadership and investor updates.
• Help roll out company-wide initiatives — from performance review cycles to team engagement programmes — across time zones.
• Be a reliable, proactive point of contact for admin requests from the broader client's team, regardless of where they're based.

Operations & General Administration

• Maintain accurate, confidential HR records and personnel files (digital-first — we're a tech company).
• Coordinate office administration for the Islamabad location, including supplier relationships and facilities.
• Support the Islamabad Country Lead and senior team with ad hoc administrative tasks as the business scales.
• Contribute ideas to improve client's people processes — we're a startup and we welcome better ways of doing things.

Education

• Bachelor's degree in HR, Business Administration, Law, or a related field.

Experience

• 2–3+ years in an HR generalist role in Pakistan, ideally at a tech startup, SaaS company, or internationally-connected business.
• Pakistani Employment Law
• Solid, demonstrable understanding of Pakistani federal and provincial labour law, EOBI, PESSI/SESSI, and statutory employment obligations.
• Organisation
• Exceptionally organised with strong attention to detail — able to juggle multiple priorities, time zones, and stakeholders without dropping the ball.

Communication

• Clear, confident communicator in both English and Urdu — written and verbal. Comfortable working with a remote leadership team in Dublin.
• Tech-savvy
• Proficient in Microsoft 365 (Outlook, Word, Excel, Teams) and at ease learning new digital tools — we're a tech company and expect our team to embrace technology.
• Able to handle sensitive employee and business information with total confidentiality and professionalism.

Nice to Have

• Previous experience at a SaaS, fintech, or tech startup — you'll understand our pace and culture.
• Exposure to HR administration across multiple countries or time zones.
• CHRP, SHRM, CIPD, or equivalent HR qualification.
• Familiarity with HRIS platforms (BambooHR, HiBob, Workday, or similar).
• Understanding of employment frameworks in Ireland or the UK — helpful given our HQ and the cross-functional nature of this role.