HR Officer & PRO

Job Summary

The HR Officer and PRO is responsible for managing human resources operations while also serving as the organization’s liaison with government authorities and external agencies. This role ensures compliance with labor laws, immigration regulations, and government procedures, while supporting employee lifecycle management and maintaining effective relationships with regulatory bodies.

Key ResponsibilitiesHuman Resources (HR) Functions

• Administer end-to-end HR operations, including recruitment, onboarding, probation, and offboarding
• Maintain employee records, contracts, and HR documentation in compliance with labor laws
• Support payroll processing, leave management, and attendance tracking
• Ensure compliance with labor regulations, company policies, and employment standards
• Handle employee relations matters, including grievances and disciplinary procedures
• Assist in performance management, training coordination, and employee engagement initiatives
• Prepare HR reports, letters, and internal communications
• Support audits and inspections related to HR and labor compliance

PRO (Public Relations Officer / Government Liaison) Functions

• Act as the primary liaison with government departments, ministries, and regulatory authorities
• Process and manage visas, work permits, labor cards, residency permits, and renewals
• Handle employee immigration documentation, cancellations, and status changes
• Ensure compliance with immigration, labor, and licensing requirements
• Coordinate company registrations, trade license renewals, and regulatory filings
• Represent the organization at government offices and external agencies as required
• Track changes in laws and regulations and advise management accordingly
• Maintain accurate records of all government-related transactions and approvals

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Proven experience in HR administration and government relations / PRO activities
• Strong knowledge of local labor laws and immigration procedures
• Excellent organizational and documentation skills
• Strong interpersonal and communication skills
• High level of confidentiality and professionalism

Preferred Qualifications

• Professional HR certification (e.g., CIPD, SHRM)
• Prior experience in a similar dual HR–PRO role
• Familiarity with government portals and e-services systems
• Experience in payroll and HRIS systems

Job Type: Full-time