HR Senior Benefits & Leaves Specialist

Full-time position starting at $33.56 - $38.46/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account and Flexible Spending Account
• Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
• CCS/CHS 403(b) Employee Saving Plan
• Employee assistance program
  

Agency Description:

At Catholic Community Services of Western Washington and the Archdiocesan Housing Authority, we are committed to compassion, diversity, excellence, justice and stewardship. We are an activist agency for change, working to eliminate poverty and social injustice.

We come from all walks of life, cultural heritages and faith traditions. We fulfill the Catholic Church’s role in the mission of charity to anyone in need by providing compassionate, culturally competent and professional services that strengthen, and support individuals, families and communities based on the value and dignity of human life.

Position Description:

The Senior Benefits & Leave Specialist will have responsibility for administering employee leaves and benefits in accordance with carrier contracts, including medical, dental, life insurance, long-term disability, FMLA, PFML (Washington), FSA and COBRA, retirement (403b), pension and Workers Compensation. This position supports for an employee base of around 900. They will be responsible for compliance with federal, state and local regulations affecting health, welfare and retirement benefits and adherence to established company policies. They will provide training and quality assurance support to the HR Generalist on leave and benefits administration. They will also provide consultation to the HR team on workers compensation and complex employee leave and benefits issues.

The Senior Benefits & Leave Specialist will also provide training and technical assistance on the HRIS platforms, including the implementation of new platforms. They will partner with HR leadership to provide data analysis to inform agency leadership decisions.

Key Responsibilities:

Reporting & HRIS :

• Provide training and technical assistance to employees and managers on HRIS and benefits platforms.
• Support HR data analytics efforts by building reports and providing data analysis to inform HR and management decisions.
• Liaison with agency leaders and stakeholders on implementation of new HRIS and data management tools.
• Runs and submits monthly eligibility adjustment reports and monthly termination status report. Work with HR team to ensure data accuracy and resolve issues as needed.

Protected Leave Administration:

• Process and administer medical leave and disability accommodation requests for employees including FMLA, PFML, Workers Compensation, ADA, and long-term disability.
• Communicate leave status updates, needs and responsibilities with all stakeholders to include payroll, managers and employees.
• Effectively interpret and administer leave policies, rules, and have an array of knowledge relating to employee leave and disability policies and law.
• Train HR Generalist on leave and benefits policies and procedures and provide ongoing technical assistance and quality assurance support.
• Provide consultation to HR team members on complex employee leave and benefits issues.

Workers Compensation:

• Assist employees with Workers Compensation claims.
• Work with claims management service to resolve claims.
• Support HR leadership in resolving workers compensation claims.

Benefits Administration:

• Coordinate benefit programs including, but not limited to, medical, dental, vision, disability, life and flexible spending.
• Research and respond to employee questions regarding all aspects of employee benefits and act as a liaison between employees and insurance carriers.
• Responsible for the input and maintenance of all employee data in HRIS systems and benefits information in vendor websites where a carrier feed does not exist, including processing benefit enrollments, changes and terminations, as well as COBRA.
• Troubleshoot carrier feed issues by working with current HRIS and insurance vendors.
• Work closely with payroll to ensure accuracy of employee data, including hires, employee changes, benefits deductions and terminations.
• Maintain benefit records for all employees annually during open enrollment and routinely for employee qualifying events such as new hires, new benefits, family status changes, and all related plan activities; analyze enrollment data regularly to ensure accuracy.
• Present pension eligible report to HR leadership before implementation.
• Coordinate annual Open Enrollment and benefit related events.
• Maintains regulatory notices, reporting fillings and forms including, but not limited to: ACA mandates, non-discrimination testing, etc.
• Responsible for reviewing and reconciling monthly benefit invoices.
• Facilitate new hire and benefits orientations.

Benefit Billing:

• Review benefits billing statements prepared by HR Generalist to ensure accuracy and compliance.
• Reconcile and balance billing statement against benefit enrollment reports.
• Prepare check requests for all insurance billing statements.
• Maintain copies of all billing documents in files.
• Mail out payment to carriers.

Benefit Audit & Compliance:

• Following open enrollment, audit benefit forms against system reports to ensure accuracy.
• Per pay period audit the unused deductions report and contact staff to resolve the issues. Inform HR Director of unusual circumstances.
• Run reports for ACA measurement periods. In collaboration with the HR Director, track employee hours for ACA determination. Send eligibility letters and benefit packets.
• Run reports (New Hires, Promos, Transfer) to ensure that all eligible staff is on benefits and their salary grade coincide with their benefit deduction.

Administrative Support:

• Perform basic administrative tasks associated with the HR function, and participate in HR Initiatives.
• Establish strong relationships and collaborate well with HR colleagues and staff.
• Maintain benefit forms and enrollment packets.
• Provide basic policy interpretation, benefit eligibility and coverages, training opportunities and requirements, and general workplace questions.
• Attend Human Resource meetings as needed.
• Assist with special projects.
• Other duties as assigned.

Minimum Qualifications

• BA in Human Resource Management, Business or related field. May be substituted for on the job experience.
• Minimum 6 years' experience in benefits and leave administration, including FMLA, PFML, ADA, ACA measurements, workers comp, etc.
• Technology focused and driven, HRIS database (ADP preferred) ability to analyze data and identify employee trends.
• Demonstrate an acumen of successfully tracking and dispositioning employee eligibility, and leave-related reporting and documentation compliance.
• Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
• Strong ability to problem-solve, set and meet deadlines, communicate, work under pressure, organize, prioritize, manage multiple tasks and operate in a fast-paced environment.
• Excellent attention to detail and ability to self-check work.
• Adaptable to new or changing circumstances, sensitive to employee needs, self- motivated
• Ability to carry out multiple tasks with both concrete and abstract variables. Demonstrated ability to maintain high level of confidentiality, diplomacy and professionalism.
• Ability to adapt quickly and implement changes with policy and practices to support organizational, state and federal leave requirements
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

PHYSICAL AND MENTAL ACUITY REQUIREMENTS
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem-solving, and comprehending.
  

EMPLOYEE PLEDGE

to be long-standing, institutional patterns of unacceptable behavior or lack of performance. .

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.