HR Service Delivery Associate

Skill required: Employee Services - Employee Data Process Design
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for? Job Title: Associate – HR Operations Role Overview We are looking for an HR Operations Associate with hands-on experience in Workday HCM and strong MS Excel skills. This role involves managing employee data, supporting HR processes, and ensuring accuracy and compliance in workforce administration. Required Skills & Qualifications • Bachelor’s degree in HR, Business Administration, or related field. • 1–3 years of experience in HR operations or workforce administration. • Hands-on experience with Workday HCM. • Proficiency in MS Excel (Pivot Tables, VLOOKUP, Conditional Formatting). • Strong attention to detail and organizational skills. • Good communication and problem-solving abilities. ________________________________________ Preferred Skills • Knowledge of HR compliance and data privacy regulations. • Familiarity with other HR tools (e.g., ServiceNow, SAP SuccessFactors).
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts Role Overview We are looking for an HR Operations Associate with hands-on experience in Workday HCM and strong MS Excel skills. This role involves managing employee data, supporting HR processes, and ensuring accuracy and compliance in workforce administration. ________________________________________ Key Responsibilities • Workday Transactions o Process employee lifecycle transactions in Workday (hires, transfers, terminations, organizational changes). o Maintain accurate employee records and ensure compliance with HR policies. o Assist in troubleshooting Workday issues and escalate as needed. • Data Management & Reporting o Extract and validate workforce data from Workday. o Prepare reports and summaries using MS Excel (Pivot Tables, VLOOKUP, basic formulas). o Support HR teams with data analysis for decision-making. • Compliance & Quality o Perform regular audits to ensure data integrity. o Adhere to data privacy and compliance standards. • Operational Support o Respond to queries from employees and HR partners. o Collaborate with team members to meet SLAs and service delivery goals.

Any Graduation