HR Staff Operations Support - Grants, Office of Human Resources

Position: HR Staff Operations Support - Grants, Office of Human Resources, Casual Position

Job Purpose: Responsible for executing HR operations related to grants’ staff with accuracy and compliance in line with The American University in Cairo (AUC) policies. It processes compensation and benefits actions, staff movements, and separations, maintains accurate employee data in SAP, and supports reporting and process improvements to ensure efficient HR operations.

Core Responsibilities:

• Staff Support: Serve as the primary point of contact for staff inquiries across multiple channels, in-person, phone, email, front office
• HR Operations: Process daily staff affairs and compensation actions, including onboarding, offboarding, transfers, leaves, appointments, and adjustments, ensuring strict compliance with university policies
• Benefits Management: Execute and monitor all employee benefit programs for example: pension, health or life insurance, and school loans, maintaining alignment with university policy.
• HR Documentation: Ensure accuracy, quality, and integrity of staff operations documentation in accordance with AUC policies
• HR Systems Management: Maintain and update staff data accurately in the SAP and Success Factors
• Policy Communication: Communicate HR policies, benefits, and procedures clearly and professionally to university members
• Payroll Support: Process overtime documents ensuring compliance with HR policies
• Employee Records: Maintain proper filing and archiving of employee records based on employment status
• Reporting and Analysis: Generate periodic HR reports and provide relevant data analyses as needed
• Process Improvement: Contribute to evaluating and improving HR operational workflows to enhance efficiency and service delivery
• General Administrative Support: Perform other administrative duties as required

Qualifications:

Education and Experience:

• Bachelor’s Degree Required
• HR Diploma is an asset.
• Seven to nine years of previous experience including three years related experience in HR
• Experience in a university or large institution is preferred

Skills:

• Language and System Proficiency: Excellent command of English and Arabic languages. Proficient with MS Office for example: Word, Excel, Visio, and PowerPoint. Experience working with known Human Capital Systems, SAP preferred and Success Factors
• Technical Knowledge: Good knowledge of labor law requirements, social insurance, and sanctions procedures
• Core Attributes: Detail-oriented, dependable, and trustworthy. Possesses initiative thinking, a customer service orientation, and strong analytical skills
• Interpersonal and Communication: Strong communication, presentation, and problem-solving skills. Ability to maintain excellent teamwork spirit
• Organizational Management: Ability to organize and prioritize workflow. Proven ability to manage and complete multiple tasks within deadlines
• Judgment and Ethics: Demonstrated ability to exercise good judgment and discretion with different groups and maintain confidentiality

This position is open until October 26, 2025

Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.

"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."

“We thank all individuals who have expressed interest in working at The American University in Cairo.”