HRIS Analyst

Job Title: HR Operations / HRIS Analyst

Location: Jacksonville (Local candidates only)

Must Have Technical / Functional Skills

• Strong experience managing and analyzing data from multiple sources
• Excellent communication and customer service skills
• Hands-on experience with case management systems (e.g., Deskpro) and handling HR inquiries
• Proficiency in HRIS systems, specifically ADP Workforce Now
• Advanced skills in Excel for reporting and analytics

Roles & Responsibilities

1. Benefits & Retirement Plan Administration

• Monitor weekly data feeds, maintain documentation, and resolve discrepancies with benefit vendors and ADP
• Perform quarterly reconciliations for benefits enrollment and payroll, including issue resolution
• Prepare census reports and handle periodic data requests
• Compile and validate files for annual non-discrimination testing (401(k), HSA, FSA)
• Support Department of Labor reporting (Form 5500)
• Prepare documentation for annual 401(k) audits

2. HR Shared Services & Tier 1 Support

• Act as the primary point of contact for Tier 1 HR support
• Handle employee inquiries across HR functions, policies, and processes
• Use case management tools (Deskpro) to track and resolve requests
• Escalate complex issues to HR leadership when required
• Perform data validation and support issue resolution
• Review and approve job descriptions aligned with job architecture standards

3. HRIS, Data Integrity & System Enhancements

• Collaborate with IT and HRIS teams for system testing, enhancements, and troubleshooting
• Configure and maintain HRIS modules, workflows, and business processes
• Conduct system access reviews and ensure compliance/security controls
• Perform quarterly validations for Workers’ Compensation compliance

4. Reporting, Analytics & Compliance

• Build and maintain HR reports, dashboards, and trackers using Excel, Power BI, or Tableau
• Provide ad hoc reporting and analytics for leadership and issue resolution
• Support audits including first paycheck-of-year validations
• Generate:
• Quarterly Rewards & Recognition (R&R) reports
• Monthly Associate Experience reports

Key Skills Summary

• HR Operations & Shared Services
• Benefits Administration & Compliance
• HRIS (ADP Workforce Now)
• Data Analysis & Reporting (Excel, Power BI, Tableau)
• Case Management & Employee Support

Pay: $22.00 - $25.00 per hour

Location:

• Jacksonville, FL 32202 (Required)

Work Location: In person