HRIS Senior Supervisor of Benefits & Unemployment Claims

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume (due to system limitations). The letter should address your specific interest in the position and outline skills and experience that directly relate to the role.

Job Summary

The University Human Resources Records & Information Services (HRRIS) Unit is looking for a HR Records Senior Supervisor specializing in Benefits & Unemployment. Reporting to the Assistant Director of HRRIS Operations, you will lead teams responsible for benefit data transactions, unemployment claims, and the systems used to perform these responsibilities.

As a member of the unit's leadership team, you will shape our team's direction by encouraging innovation and professional development. You will ensure compliance with federal, state, and institutional regulations regarding employee records and handle daily team operations. We are a dedicated and collaborative team focused on data quality and customer service.

If you are experienced in HR records operations and process improvement, we welcome your application.

What You'll Do

• Oversee the daily operations and management of the Benefits and Unemployment Compensation (UC) Teams, including HRIS clerks, analysts, and staff.
• Track and audit HR records to mitigate risks and guarantee compliance with relevant federal, state, and university policies.
• Troubleshoot, escalate, and resolve complex data and processing issues; deliver expert customer support.
• Innovate and refine data processing methods, identify technical specifications for system and process enhancements, and implement new technologies.
• Coach a heterogeneous, high-performing team; assess performance, provide feedback, and guide development based on organizational goals.
• Collaborate with partners across the SSC, ITS, HR Benefits Office, Payroll, and other university partners, along with the State of Michigan and other external agencies.
• Foster a culture of innovation, excellence and belonging.
  

Skills You Have

• A Bachelor's degree in a business or science field or an equivalent combination of education, certification and experience
• Minimum 5 years progressive work experience in HRIS including data processing, reporting, conducting audits, and troubleshooting system issues using HRMS PeopleSoft software or similar ERP system.
• Minimum 1 year experience in a supervisory or related role including responsibility for performance management, workload prioritization, and team coaching.
• Experience processing high volumes of data with accuracy.
• Experience pulling and interpreting data to identify trends and support process improvement programs.
  

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

A hybrid work schedule is anticipated for this position, with onsite work approximately 2 days per week, subject to change dependent on business needs.

Additional Information

Visa sponsorship is not available for this position.

To review the comprehensive job description, please review this link: HRIS Senior Supervisor Job Description

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off, including family leave
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health, dental and vision insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

268499

HRIS Senior Supervisor of Benefits & Unemployment Claims

HR Records Senior Supervisor

Ann Arbor Campus

Hybrid

Full-Time

Regular

Exempt

Univ Human Resources

HR Data & Analytics

9/10/2025 - 9/24/2025

$92,000.00 - $103,000.00

Human Resources