Job Duties/Scope Of Work
HMIS is seeking an organized and detail-oriented Human Resources Administrative Support Specialist to join our team supporting personnel absence and claims management for FMLA, Workers' Compensation, Disability, and related programs. This position is responsible for processing documentation, maintaining confidential case records, scheduling, assisting Subject Matter Experts (SMEs), and providing excellent customer service. The successful candidate will demonstrate professionalism, discretion, and a commitment to compliance.
Primary Duties and Responsibilities:
- Process and track incoming documentation for Family Medical Leave Act (FMLA), Paid Family Medical Leave (PFML), Workers' Compensation, and Disability cases.
- Perform Integrated Document Management System (IDMS) data entry with accuracy and timeliness.
- Initiate, maintain, and update confidential case files and records.
- Schedule meetings and appointments for SMEs with employees and external parties.
- Prepare routine correspondence such as letters, emails, and memos.
- Assist in distribution of forms, information, and educational materials.
- Enter and review data in relevant tracking systems and databases.
- Compile and generate periodic reports to support program activity and compliance.
- Maintain office filing and record retention systems in accordance with company policy.
- Order office supplies and manage resource inventories for SMEs.
- Provide supportive customer service and guidance for initial inquiries regarding leave and claims.
- Support special projects, such as organizing training sessions, logistics, or audit preparation.
- Complete mailings, including certified mail, as requested.
- Retrieve Employee Job Tasks Analyses (EJTAs) and other paperwork as needed.
- Complete Return-to-Work (RTW) processing, including Contractor Information Management System (CIMS), training, badging, etc.
- Perform other duties as assigned.
Basic Qualifications
* High school diploma plus minimum of 8 years of experience -OR- an equivalent combination of education and related experience.
- Excellent customer service skills.
- Experience in administrative support or office environment.
- Beginner to intermediate knowledge in Microsoft Word, Excel and Outlook.
- Strong data entry, organizational, and record-keeping skills.
- Effective written and verbal communication skills.
- Experience handling confidential information with discretion.
- Ability to obtain and maintain a Personal Identity Verification (PIV) Credential badge.
Desired Qualifications
*Experience working in a large, complex organizational environment.
- Understanding of relevant terminology.
- Experience maintaining and following complex desk procedures.
- Proficiency in Human Resources Information Systems (HRIS) systems, particularly PeopleSoft, and other relevant software applications.
- Strong analytical skills with the ability to interpret and manage data effectively.
- Experience explaining benefits programs to employees.
- Knowledge of Short-Term Disability, Long-Term Disability, FMLA and PFML programs.
Compensation & Benefits
Grade 6: $54,575 - $68,825
Grade 7: $60,135 - $75,813
Grade 8: $66,150 - $83,450
HMIS offers a comprehensive benefits package that includes medical/dental/vision, short-and long-term disability, life insurance, 401(k) plan, and paid time off. For a full list of benefits please visit our benefits website:
https://hmis.hanford.gov/hr/page.cfm/employeebenefits
In accordance with the HMIS salary determination process, offers will be made by taking into consideration the level of assigned job duties, responsibilities, and the candidate's qualifications relative to internal peers and the external labor market. A candidate's salary history will not be used in compensation decisions. The salary range listed represents the full range of salary that may be offered.
In compliance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Hanford Field Office (HFO) direction, employees issued initial badges on or after September 1st, 2025, are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a federal background check investigation. This investigation encompasses multiple areas of eligibility and includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.