Human Resources Administrative Assistant

Location: New York, NY

Pay: $26.50/hour

Schedule: Monday–Friday || 7:30 AM–4:00 PM OR 8:00 AM–4:30 PM EST

Contract: 4+ months (strong chance of extension/FTE)

Work Model: Hybrid

We’re hiring an HR Administrative Assistant to support a high-volume HR and Benefits service environment for a large energy company.

Responsibilities:

• Handle a high volume of HR and Benefits inquiries across multiple channels (phone, service requests, in-person, virtual)

• Create detailed case logs and track requests using HR systems

• Process HR and benefits transactions using multiple software tools

• Provide excellent customer service to internal and external stakeholders

• Maintain strict confidentiality and ethical standards

• Communicate clearly and professionally, both written and verbal

Requirements:

• High school diploma or GED

• Background in customer service, call center, HR, or medical billing preferred

• Strong organizational and time-management skills

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Ability to multitask and adapt to changing priorities

• Knowledge of HR policies or employee benefits is a plus

• Nice to Have: Call center experience

• Soft Skills That Matter: Strong written and verbal communication, Team-oriented mindset, Positive attitude, and Willingness to go above and beyond