Human Resources Analyst (Benefits)

The purpose of this classification is the administration and consultation of Human Resources processes, programs, and policies in the areas including but not limited to employee & labor relations, training & development, benefits, and performance management.

• Bachelor's degree in a related field
• Two (2) years of related experience
• Additional years of related education may substitute for years of experience
• Additional years of related experience may substitute for years of education

• Assist in administering employee benefit programs, including counseling employees on benefit options, maintaining accurate benefit records, and providing benefits orientation
• Investigate and resolve complex or non-routine benefit issues such as coverage denials, termination discrepancies, and eligibility questions
• Manage benefit enrollments, terminations, and qualifying life events in HRIS systems and carrier platforms (medical, dental, vision, FSA, HSA, etc.)
• Run weekly interface files, identify discrepancies, and resolve any issues to ensure accurate and timely data flow between internal HR systems and external vendors
• Support the planning, communication, and execution of annual Open Enrollment and ongoing enrollment activities
• Serve as a liaison between employees and third-party benefit vendors, clearly communicating coverage details, eligibility criteria, and program requirements
• Maintain current knowledge of benefit plans, industry trends, regulatory requirements, and program offerings
• Assist with HR special projects, including the development of Excel reports, PowerPoint presentations, forms, letters, memos, and other documentation
• Review and reconcile monthly benefit invoices to ensure accuracy and resolve discrepancies with carriers or internal records
• Serve as the backup to the HR Manager during their absence, supporting decision-making, communication, and maintaining operational continuity across HR functions
• Perform related work as assigned

All positions require drug testing and background check before employment and may require a post-job offer physical as stated in Ordinances 21-14(b), 22-13 and 23-16.

• Health and wellness benefits: lexingtonky.gov/benefits
• Paid and unpaid time off benefits: lexingtonky.gov/working/employee-handbook#chapter-4-paid-and-unpaid-time-off-benefits
• Direct deposit is required of all employees.