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Human Resources Associate I (Benefits)
- 12-month position (260 days / year), 7 hours per day
- Daily Work Hours: TBD
- Support Salary Scale Grade S10: $26.27 per hour; starting
- Uses initiative to ensure FCPS policies and procedures are administered according to established rules and procedures.
- Performs standard electronic transactions in employee files utilizing varied HR systems.
- Executes audit protocols for carrier invoice auditing to ensure accuracy of payments and data entry.
- Processes enrollments, qualifying life events, eligibility maintenance, claims resolution, and customer service as related to employee benefits and elections.
- Provides employees and retirees with guidance regarding benefit entitlements under FCPS benefit programs, including benefits related to the Maryland State Retirement & Pension System (MSRPS).
- Supports the administration of employee benefit and wellness programs, including open enrollment, retiree open enrollment, and the annual Employee Wellness Expo.
- Use experience and judgment to resolve problems and prioritize work on behalf of the department.
- Serves as liaison to the Payroll and Budget Department's staff to resolve staffing, personnel and/or benefit issues.
- Provides directions to managers, school administrators and staff regarding benefit/retirement information, FCPS policies, regulations, and relevant negotiated language.
- Initiates, processes, and reviews a variety of personnel transactions in the following areas, i.e., benefits/retirement, separation from service, payroll/employee compensation, and employee leave.
- Maintains electronic and hard copy files on HR/Benefits correspondence, personnel records, forms and related information.
- Prepares HR/Benefit reports from various databases and other sources for internal or external use.
- Provides COBRA notifications and payment terms for employees who have separated from service and meet COBRA eligibility.
- Conduct records audits to ensure retiree enrollments are appropriate for applicable benefit plans.
- Assists with authoring standard operating procedures for department programs.
- May serve as a resource for HRIS systems/policies and may train others on use.
- Gathers, researches, and organizes information from various internal and external customers.
- Assist with organizing and making presentations, orientations, and training sessions on various HR/Benefit subject matters, i.e., new employee orientations, health benefits, job fairs, and recruitment events.
- Interact independently with employees and/or vendors to prepare reports and materials, initiate solutions or actions as appropriate on behalf of the Human Resources Senior Manager or Benefits Personnel Officer.
- Serves as a Notary Public and Retirement Coordinator to support employee benefit enrollment processes.
- Performs other duties as assigned by Senior Manager
- High school diploma or GED.
- Five (5) years of experience in an office environment performing duties such as processing forms, explaining policies and procedures, clerical/secretary duties, and/or office management.
- Minimum one (1) year of experience in a human resources or similar setting.
- Knowledge and use of culturally responsive practices.
- Skill in using word processing, spreadsheets, Google forms, and database applications.
- Working knowledge of processing personnel policies and procedures and related rules and regulations.
- Demonstrated ability to communicate clearly and concisely in oral and written forms.
- Ability to make decisions independently based upon experience, judgment, direction, and established departmental procedures and policies.
- Management and organizational skills that show an ability to prioritize, work under time constraints, follow through on assignments, and demonstrate flexibility in an environment of multiple tasks and shifting priorities.
- Excellent organizational and time management skills.
- Ability to handle confidential and highly sensitive information in a professional manner.
- Ability to build trust and maintain relationships.
- Strong commitment to excellent stakeholder service.
- Available by phone and email, as needed.
- Regular and predictable attendance.
- Capable of performing the essential functions of the position with or without reasonable accommodations.
- Irregular hours depending on services needs and other designated times.
- Ability to speak in an understandable voice with sufficient volume to be heard in normal conversation and on the telephone and in addressing groups.
- Ability to travel to school and other local locations as well as state meetings, sometimes with little notice.
- Ability to maintain emotional control under stress.
- Ability to spend long hours sitting.
- Ability to reach with hands and arms.
- Sufficient manual dexterity to grasp, handle, manipulate, and/or feel objects and use office technology.
- Sufficient mobility to move about the work area.
- Sufficient vision to read and comprehend printed materials, see distant objects with clarity, and identify and distinguish objects.
- Sufficient hearing to hear and comprehend conversations in person and on the telephone as well as distinguish sounds up to twenty (20) feet.
- Occasionally climb or balance.
- Occasionally stoop, kneel, crouch, or crawl.
- Occasionally lift fifteen (15) pounds.
- Associate's degree in human resources, business, public administration, management, or related field.
- Experience with HRIS and financial management systems.
- Experience with payroll.
- Experience in a collective bargaining environment.
- Extensive experience in a stakeholder service role.
- Bilingual skills.
- Knowledge of MSDE's EIS.
- Knowledge of federal, state, and local employment laws (e.g., EEO, ADA, FLSA, FMLA, etc.).
- Knowledge of PeopleSoft and Frontline applications.
- Knowledge of Code of Maryland Regulations, Educator Certification.
JobID: 17849
Position Type:
Secretarial/Clerical/Human Resources
Secretarial/Clerical/Human Resources
Date Posted:
4/28/2026
4/28/2026
Location:
Central Office- 191 South East St.
Central Office- 191 South East St.
Date Available:
06/01/2026
06/01/2026
Closing Date:
05/06/2026
05/06/2026
Work Year Calendar and Hours
Under the Fair Labor and Standards Act this position is non-exempt from overtime. Actual salary placement will be in accordance with the salary procedures of the Frederick County Public School System. Please see linked salary scale for the full range.
Role
Reporting to the Human Resources Senior Manager, the HR Associate provides support in their assigned functional area of Employee Benefits, Employee Relations, Talent Acquisition, or Data & Classification. This individual must possess a high level of skill and experience in many areas of personnel and benefit management.
Essential Functions
Reporting directly to the Senior Manager, the Human Resources Associate performs the following duties:
Required Qualifications
Education/Training/Experience
Certification/License Requirements
None.
Knowledge/Skills/Abilities
Physical Requirements:
Work Environment:
Moderate noise (examples: office environment with computers, printers, and telephones; regular conversations within offices, cubicles, hallways, and conference rooms; meetings one-on-one, in small groups, and large settings, etc.).
Preferred Qualifications
Education/Training/Experience
Certification/License
HRCI or SHRM certification
Knowledge/Skill/Abilities
FREDERICK COUNTY PUBLIC SCHOOLS IS AN EQUAL OPPORTUNITY EMPLOYER
THIS JOB DESCRIPTION HAS BEEN WRITTEN TO INDICATE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY AN EMPLOYEE HOLDING THIS POSITION. IT IS NOT WRITTEN TO INCLUDE OR BE INTERPRETED TO INCLUDE A COMPREHENSIVE INVENTORY OF ALL DUTIES, RESPONSIBILITIES, AND QUALIFICATIONS REQUIRED OF THE EMPLOYEE. NOTHING IN THIS DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES OR ADD REQUIRED QUALIFICATIONS AT ANY TIME.
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