Summary

• Develop, implement, and/or lead various organizational development programs (i.e. Intern Program, Performance Management Program, Mentor Program, and Career Pathing Program)
• Provide day-to-day performance management guidance to leadership (includes coaching, counseling, career development, and disciplinary actions)
• Provide guidance and input on resource planning and succession planning

• Proactively recruit for talent matching DC Values and skills necessary to execute on the business strategy
• Create and maintain strong relationships with external recruiters and representatives from local colleges
• Fill open positions timely

• Work with hiring leaders to develop an effective, position-specific training plan for new hires
• Organize and participate in New Hire Orientation; present overview of Company policies
• Perform 60-day check-ins with new associates and provide feedback/coaching to the associate and their leader

• Manage and resolve complex employee relations issues
• Conduct effective, thorough, and objective investigations
• Improve working relationships and build morale through swift and fair resolution of associate issues

• Maintain compliance with federal and state employment regulations to prevent any adverse legal findings against the Company
• Develop and implement associate policies and procedures; prepare and maintain associate handbook

• Maintain the accuracy of associate information in the payroll system
• Work directly with associates to resolve payroll questions
• Process the bi-weekly payroll
• Generate payroll reports for accounting reconciliation, including quarterly tax reports
• Design other payroll-related reports as needed
• Ensure adherence to payroll-related policies

• Administer benefits (enrollments, changes, beneficiaries, terminations, COBRA, FMLA, disability, accident and death claims, rollovers, QDROs, distributions, loans, hardships, etc.)
• Serve as primary contact for plan vendors and third party administrators
• Reconcile benefit invoices
• Ensure adherence to benefit-related policies and regulations
• File benefit plan 5500s timely
• Comply with benefit notice requirements
• Compile supporting documentation for benefit plan audits

• Bachelor’s degree in Human Resources and at least eight years of HR Generalist experience or an equivalent combination of education and experience
• Knowledge of all pertinent federal and state employment laws, regulations, and compliance requirements
• Strong interpersonal and influencing skills
• Strong conflict management skills

• Excellent written and verbal communication skills
• Strong attention to detail

• Self-directed and motivated
• Effective planning and priority setting with the ability to manage several complex projects simultaneously while working under pressure to meet deadlines

• Computer proficiency and technical aptitude with MS Office programs (Word, Excel, and PowerPoint)
• Ability to multi-task and work in a fast-paced environment

• Experience working with ADP
• Experience with a self-funded insurance plan

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Typically, this includes a climate-controlled, low to moderate noise environme