Human Resources Business Partner(Retail)

Job Title: HR Business Partner (Retail)

Location: Mumbai

Job Type: Full-Time, Work From Office

Experience Level: Mid-Level (4+ years)

About Us

Traya is an Indian direct-to-consumer hair care brand platform provides a holistic treatment for consumers dealing with hairloss. The Company provides personalized consultations that help determine the root cause of hair fall among individuals, along with a range of hair care products that are curated from a combination of Ayurveda, Allopathy, and Nutrition. Traya's secret lies in the power of diagnosis. Our unique platform diagnoses the patient’s hair & health history, to identify the root cause behind hair fall and delivers customized hair kits to them right at their doorstep. We have a strong adherence system in place via medically-trained hair coaches and proprietary tech, where we guide the customer across their hair growth journey, and help them stay on track.

Our Vision:

Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients.

The Founders:

Founded by Saloni Anand , a techie-turned-marketeer and Altaf Saiyed , a Stanford Business School alumnus.

About the Role:

We are looking for a dynamic and hands-on HR Business Partner who will independently manage the entire employee lifecycle for our field-based teams across different business units. This includes everything from hiring to onboarding, employee engagement, performance management, and exits.

This is a high-impact, individual contributor role to begin with, with a plan to expand the team under this position as the business scales.

Key Responsibilities

HR Partnering & Execution

• Act as a HR partner to business leaders across Traya’s on-ground and operational teams
• Own and execute core HR processes from hiring, onboarding, performance cycles, engagement, retention, and offboarding
• Advise managers on team structure, capability gaps, and org effectiveness

Recruitment & Onboarding

• Drive end-to-end hiring for customer-facing and field roles, managing sourcing pipelines, vendor partners, and hiring SLAs
• Innovate sourcing strategies for scale hiring while maintaining quality
• Ensure seamless onboarding and Day 1 experience

Employee Experience & ER

• Be the first line of connect for field employees to resolve issues and build trust
• Conduct regular field visits, one-on-ones, and skip-level connects
• Lead initiatives to improve employee satisfaction and reduce attrition

HR Operations & Data-Backed Insights

• Maintain HR dashboards for headcount, hiring, attrition, and compliance
• Use data to proactively identify red flags and recommend interventions
• Ensure timely documentation, policy compliance, and grievance redressal

On-Ground Presence

• Travel to field locations regularly to conduct audits, employee check-ins, and ensure policy and culture alignment
• Drive consistency and transparency in how HR practices are experienced across geographies

What We’re Looking For

• 4+ years of post-MBA experience in a generalist or HRBP role, ideally in retail, healthcare, QSR, or distributed workforce setups.
• Strong ownership mindset with proven ability to operate independently
• Confident communicator with high empathy and stakeholder handling skills
• Execution-focused with a bias for action and comfort with frequent travel
• Strong grasp of core HR systems, people analytics, and compliance frameworks.