Human Resources Director

About Us

Providence Care is a trusted home care agency dedicated to providing compassionate and professional care to seniors and adults with special needs. We are seeking a highly skilled and motivated Human Resources Director to join our leadership team. The HR Director will oversee all aspects of human resources practices and processes to ensure Providence Care remains a compliant, supportive, and high-performing workplace.

Key Responsibilities

• Develop and implement HR strategies aligned with company goals.
• Oversee full-cycle recruitment, onboarding, and retention of caregivers and administrative staff.
• Ensure compliance with state and federal labor laws, as well as healthcare regulations.
• Design and manage performance management systems, staff training, and development programs.
• Handle employee relations, conflict resolution, and workplace investigations.
• Create HR policies, employee handbooks, and maintain accurate personnel files.
• Partner with leadership to forecast staffing needs and manage workforce planning.
• Oversee payroll accuracy, benefits administration, and caregiver scheduling coordination.
• Monitor and improve company culture, employee engagement, and satisfaction.

Key Performance Indicators (KPIs)

• Recruitment & Retention: Maintain caregiver turnover rate at or below 25% annually.
• Hiring Efficiency: Fill open caregiver positions within 7-14 days of posting.
• Compliance: Achieve 100% compliance with caregiver credentials, labor laws, and healthcare regulations.
• Onboarding: Ensure 95% of new hires complete onboarding and required training within their first week.
• Employee Satisfaction: Increase employee engagement scores by 10% year-over-year.
• Payroll Accuracy: Maintain payroll and scheduling error rate at less than 2% per quarter.
• Performance Reviews: Achieve 90% on-time completion of quarterly staff reviews.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum 5–7 years of HR leadership experience (healthcare or home care strongly preferred).
• In-depth knowledge of labor laws, HR compliance, and best practices.
• Strong leadership, interpersonal, and communication skills.
• Proven ability to handle sensitive employee matters with confidentiality and professionalism.
• Proficiency with HRIS and payroll systems (experience with AxisCare a plus).
• Demonstrated success in reducing turnover and building high-performing teams.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Paid time off

Work Location: In person